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Erika Maldonado - Branch Manager in Dallas, TX

Erika Maldonado

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Branch Manager

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New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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Overall Ratings
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5 Star
97%
4 Star
3%
3 Star
0%
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Reviews from Web
  • write_review_unverified
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    Alvin H
    Posted on November 13th, 2025 12:24 PM
    Erika was amazing. She answered every question I had and helped me every step of the way to accomplish my goal. I could not have asked for better service and help through the process. She made it easy and worry free I am very thankful for what...
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    Reply from Erika Maldonado
    December 17th, 2025 04:54 AM
    I'm grateful for your kind words, Alvin. It was my pleasure to assist you and ensure the process was smooth and worry-free. I'm pleased to hear that I could help answer all your questions and support you in achieving your goal. Thank you for...
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    Tracy L B
    Hemet, CA
    Posted on November 3rd, 2025 08:52 PM
    that this was very stressful, we appreciate Erika always remaining calm and positive during the entire transaction. We did not have a lot of interaction with the processor but when we did, it was efficient, prompt, and professional. We think...
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    Reply from Erika Maldonado
    November 4th, 2025 12:05 AM
    Thank you, Tracy, for taking the time to share your experience. I understand that the process can be quite stressful, and I'm glad to hear that I could provide some calm and positivity along the way. It's also wonderful to know that our interactions...
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    Joe W B
    Hemet, CA
    Posted on November 1st, 2025 06:58 PM
    NO I HAVE NO COMMENT
    Reply from Erika Maldonado
    November 4th, 2025 12:05 AM
    Thank you, Joe, for the perfect rating. If you ever have any feedback or need assistance in the future, feel free to reach out.
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    Isabel C
    Posted on October 30th, 2025 03:54 AM
    I’ve had the pleasure of getting to know Erika, and from our very first conversation, I knew she was someone special. Her focus has never been on the sale, it’s on you.Erika is one of the most committed business partners and community advocates...
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    Reply from Erika Maldonado
    November 4th, 2025 12:06 AM
    Isabel, I truly appreciate your kind words and acknowledgment of my commitment to our partnership and the community. It's always been important to me to focus on building meaningful connections and ensuring that each interaction is purposeful....
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    Martin V
    Escondido, CA
    Posted on October 29th, 2025 02:50 PM
    Overall excellent communication.
    Reply from Erika Maldonado
    October 29th, 2025 03:01 PM
    I'm pleased to know that you found the communication excellent, Martin. Thank you for taking the time to share your experience. If there's anything else I can assist you with, please feel free to reach out.
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    Daisy S
    Moreno Valley, CA
    Posted on October 29th, 2025 02:38 AM
    Easy to work with, communication was great throughout, and everything was explained with details and felt part of the process every single step of the way.
    Reply from Erika Maldonado
    October 29th, 2025 03:02 PM
    I'm really glad to hear that the communication and clarity made the process smooth for you. My goal is to ensure every step is clear and collaborative. If there's anything more I can assist you with, feel free to reach out. Thank you for the...
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    Alberto V
    Posted on October 28th, 2025 04:54 PM
    I had the pleasure of working with Erika Maldonado for my recent refinance, and I can’t speak highly enough of her professionalism and expertise. From start to finish, Erika made the entire process smooth, efficient, and stress free.She was...
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    Reply from Erika Maldonado
    October 28th, 2025 05:55 PM
    Alberto, thank you so much for your kind words. I'm glad to hear that the refinance process was smooth and stress-free for you. Keeping clients informed and answering questions quickly is important to me, and I’m happy to know that it made...
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    Amparo P
    Posted on October 28th, 2025 04:21 PM
    Erika Maldonado has received a review with 5 star rating from Amparo P
    Reply from Owner
    October 29th, 2025 03:03 PM
    I truly appreciate your 5-star rating, Amparo. Thank you for your support!
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    Amparo P
    Lake Elsinore, CA
    Posted on October 28th, 2025 04:20 PM
    Both Kaliko and Erika provide excellent service and are both very friendl!
    Reply from Erika Maldonado
    October 28th, 2025 05:55 PM
    I'm really pleased to hear your positive feedback, Amparo. It's wonderful to know that Kaliko and I could provide you with the service you were looking for. Thank you for taking the time to share your experience!
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    Alicia H
    Posted on September 30th, 2025 12:42 AM
    Erika is an absolute amazing loan officer. She is communicative, transparent, and experienced. Her clients speak very highly of the service she provides and knowledge. Erika is a problem solver and absolute joy to work with. Highly recommended!...
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    Reply from Erika Maldonado
    October 28th, 2025 06:14 PM
    Alicia, I truly appreciate your kind words. It's so fulfilling to hear that my efforts in communication and problem-solving are making a positive impact. Thank you for the high recommendation; it's wonderful to know that you had a great experience...
    read more
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    About
    New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Specialities
    FHA
    Conventional
    VA
    USDA
    Down Payment Assistance
    Non-QM
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    Positions
    • New American Funding - Branch Manager
      May 19th, 2025 - Current
    Memberships
    • NAHREP
    • Hispanic Chamber of Commerce
    • BNI
    • View All
    Addresses and Serving Areas
    Primary Serving Area
    Other Serving Areas

    Year Started

    2010

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • Texas
    • California
    • Virginia
    • View All
    Achievements
    • NAHREP 10 Certified Trainer
    Hobbies
    • Indoor Cycle
    • Hiking
    • Travel
    • View All
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing