Erica Medlock
Senior Mortgage Banker | NMLS# 1910705
Local Roots Lending Team
Flat Branch Home Loans is Crawford County’s trusted local lender, offering personalized mortgage solutions across Fort Smith, Van Buren, Alma, Northwest Arkansas, and the River Valley. Located at 505 Main St, Van Bu... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Clear and fast communication, was always able to answer to give me an answer
Reply from Erica Medlock
October 13th, 2025 07:41 PM
I'm glad to hear that you were satisfied with the communication and responsiveness during the process. It was a pleasure assisting you, and I appreciate your positive feedback.
It all went surprisingly smooth and painless. Erica is very nice and helpful lady.
Reply from Erica Medlock
October 13th, 2025 07:41 PM
I'm thrilled to hear that your experience was smooth and painless. It was a pleasure assisting you, and I appreciate your kind words.
Erica and Hollie are great and go above and beyond to help get you to closing. She got us into the best programs that suited our family, very Informative and just nice to work with. There are plenty of loan officers that do it for the profit...
read more
Reply from Erica Medlock
October 13th, 2025 07:41 PM
I'm thrilled to hear that you had such a positive experience with both Hollie and me. It's wonderful to know that we could assist you in finding the best programs for your family and make the closing process smooth. Thank you for your kind...
read more
Alex saves the deal!! We got an approval from another bank we got under contact and then they said client wasn’t approved anymore. I spoke to Alex and he got the APPROVAL and we could still CLOSE ON TIME. With a better interest rate. Couldn’t...
read more
Quick to respond, kept everything professional and commu very wel.
Reply from Erica Medlock
October 13th, 2025 07:41 PM
I'm glad to hear that you found my communication effective and professional. It was a pleasure assisting you, and I appreciate your positive feedback.
Absolutely! My experience was truly exceptional. They were incredibly knowledgeable, patient, and transparent throughout the entire process. Their ability to explain complex financial concepts in a clear and concise manner made me feel confident...
read more
Reply from Erica Medlock
October 13th, 2025 07:41 PM
I'm thrilled to hear that your experience was exceptional. It was a pleasure assisting you, and I'm glad I could help make the loan process clear and comfortable for you. Thank you for your kind words and recommendation.
Erica is THE BEST communicator. I thourghly enjoy working with her and her team!
Reply from Erica Medlock
October 13th, 2025 07:41 PM
I'm thrilled to hear that you enjoyed working with me and my team. Communication is key, and I'm glad we met your expectations. Thank you for your kind words and for choosing Highlands Residential Mortgage, Ltd.
- Promptness to reply to questions and concerns
- Ease of signing documents
- Handled our loan process amazingly making this portion of the home buying process less stressful
Reply from Erica Medlock
October 13th, 2025 07:41 PM
I'm thrilled to hear that the loan process was smooth and less stressful for you. It was a pleasure assisting you, and I appreciate your kind words about the promptness and ease of the experience. Thank you for choosing Highlands Residential...
read more
The process was easy and my questions were answered in a timely manner
Reply from Erica Medlock
October 13th, 2025 07:41 PM
I'm thrilled to hear that you found the process easy and that your questions were answered promptly. It was a pleasure assisting you, and I appreciate your positive feedback.
Erica made the whole process as painless as possible. I would absolutley use her services again!! Thank you for helping us with our first home in Arkansas. We look forward to working with you on the next one!
Scott and Sadie
Reply from Erica Medlock
October 13th, 2025 07:41 PM
I'm thrilled to hear that your experience was smooth and satisfying. It was a pleasure assisting you with your first home in Arkansas. I look forward to working with you again in the future. Thank you for your kind words and trust in my services!...
read more
201–210 of 548
About
Local Roots Lending Team
Flat Branch Home Loans is Crawford County’s trusted local lender, offering personalized mortgage solutions across Fort Smith, Van Buren, Alma, Northwest Arkansas, and the River Valley. Located at 505 Main St, Van Buren, AR 72956.
We specialize in USDA, FHA, VA, Conventional, Down Payment Assistance, and One-Time Close Construction loans—delivering fast communication, competitive rates, and smooth closings. With deep local roots and more 5-star reviews than any area lender, we guide you with care, expertise, and transparency from pre-approval to close.
Products & Services
Mortgage Lender
VA Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Memberships
- Van Buren Chamber of Commerce
- Fort Smith Home Builders Association
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1910705
Hobbies
- Anything DIY- short trips-being a homebody with family!