Erica Medlock
Senior Mortgage Banker | NMLS# 1910705
Local Roots Lending Team
Flat Branch Home Loans is Crawford County’s trusted local lender, offering personalized mortgage solutions across Fort Smith, Van Buren, Alma, Northwest Arkansas, and the River Valley. Located at 505 Main St, Van Bu... Show More
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Reviews from Web
#1.Communication! As a Realtor it is so important to have the lender communicate where everyone is in the Loan process, Erica and her team do this. #2 I can recommend Erica and her team, to my clients because i know that they are going to find...
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Reply from Erica Medlock
October 13th, 2025 07:41 PM
Thank you, Derek, for your thoughtful review. I'm thrilled to hear that our communication and dedication to finding the best loan products have met your expectations. It's always a pleasure working with you, and your recommendation means a...
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the situation with Sellers was not pleasant but the loan officer and her staff were very patient and answered all my questions to keep me in the loop.
Reply from Erica Medlock
October 13th, 2025 07:41 PM
I'm pleased to hear that I was able to assist you effectively despite the challenges with the sellers. Ensuring you were informed and supported throughout the process was my priority. Thank you for your kind words and for choosing Highlands...
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I liked how good the communication was. I never felt like I was being ignored and knew it was all getting taken care of.
Reply from Erica Medlock
October 13th, 2025 07:41 PM
I'm pleased to hear that you appreciated the communication throughout the process. It was my priority to ensure you felt informed and supported. Thank you for your feedback, Manuel.
Erica and her team consistently communicated with us during the entire process. She patiently answered our many questions and helped us understand our options.
Reply from Erica Medlock
October 13th, 2025 07:41 PM
I'm thrilled to hear that you appreciated the communication and support throughout the process. It was a pleasure assisting you and ensuring you understood your options. Thank you for your kind words and trust in Highlands Residential Mortgage,...
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Ease of communication and prompt responses gave me peace of mind.
Reply from Erica Medlock
October 13th, 2025 07:41 PM
I'm glad to hear that our communication and prompt responses provided you with peace of mind during the process. It was a pleasure assisting you, and I appreciate your feedback.
Erica went above and beyond to help my client and I to insure we got to closing!! You were the glue that held it all together!! Thank you so much!!
Reply from Erica Medlock
October 13th, 2025 07:41 PM
I'm thrilled to hear that I could assist you and your client throughout the closing process. It was a pleasure to support and work with you both. Thank you for the kind words and your trust in Highlands Residential Mortgage, Ltd.
Erica went above and beyond trying to get all information needed to make this deal a reality for us. Our situation was unique dealing with ARDOT and she corresponded with the representive in a very profession manner. I appreciated everything...
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Reply from Erica Medlock
October 13th, 2025 07:41 PM
I'm thrilled to hear that I could assist you effectively, especially given the unique circumstances involving ARDOT. It was a pleasure working with you to ensure the closing happened within the required time frame. Thank you for your kind words,...
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Erica is very helpful and a pleasure to work with.
Reply from Erica Medlock
October 13th, 2025 07:41 PM
I'm thrilled to hear that you found my assistance helpful and enjoyable, Emily. It was a pleasure working with you at Highlands Residential Mortgage, Ltd. Thank you for your kind words!
Working with Erica was a good experience.
Reply from Erica Medlock
October 13th, 2025 07:41 PM
I'm glad to hear that your experience working with me was positive. Thank you for your feedback, and if you need any further assistance, please feel free to reach out.
Nothing short of service excellence
Reply from Erica Medlock
October 13th, 2025 07:41 PM
I am thrilled to hear that you experienced service excellence with us. It was a pleasure assisting you, and I appreciate your feedback.
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About
Local Roots Lending Team
Flat Branch Home Loans is Crawford County’s trusted local lender, offering personalized mortgage solutions across Fort Smith, Van Buren, Alma, Northwest Arkansas, and the River Valley. Located at 505 Main St, Van Buren, AR 72956.
We specialize in USDA, FHA, VA, Conventional, Down Payment Assistance, and One-Time Close Construction loans—delivering fast communication, competitive rates, and smooth closings. With deep local roots and more 5-star reviews than any area lender, we guide you with care, expertise, and transparency from pre-approval to close.
Products & Services
Mortgage Lender
VA Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Memberships
- Van Buren Chamber of Commerce
- Fort Smith Home Builders Association
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1910705
Hobbies
- Anything DIY- short trips-being a homebody with family!