Emily Franke
Sr Mortgage Loan Originator | NMLS ID# 223977
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet hel... Show More
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Reviews from Web
Emily was amazing! She answered every question, took random calls and texts and was so kind and helpful. She went above and beyond. I would (and will!) recommend her to anyone I know. I'm grateful to have had her on my team.
Reply from Emily Franke
July 7th, 2026 08:55 PM
I'm thrilled to hear that you had such a positive experience. It was a pleasure assisting you with your needs, and I truly appreciate your kind words and recommendation. Thank you for choosing CrossCountry Mortgage, LLC!
Emily is the BEST! She made the whole experience so easy!
Reply from Emily Franke
July 7th, 2026 08:55 PM
I'm truly thrilled to hear that your experience was so positive, Kirsten! It was my pleasure to make the process as easy as possible for you. I appreciate your kind words and the fantastic rating. Don't hesitate to reach out if you ever need...
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Emily and her team provided gold star service each and every step of the process . They were prompt with replies, troubleshooting issues and making the process a pleasant experience. Emily has extensive of knowledge about the mortgage process...
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Reply from Emily Franke
July 7th, 2026 08:55 PM
Thank you so much for your kind words, Jennifer! I'm thrilled to hear that you had a positive experience with my team and me at CrossCountry Mortgage, LLC. We always strive to provide prompt and accurate service, and I'm glad we could assist...
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The process was very easy.
Reply from Emily Franke
July 7th, 2026 08:55 PM
Hi Samantha, I'm thrilled to hear that you found the process very easy! Your feedback is greatly appreciated. It is always my goal to make the loan process as smooth as possible for my clients at CrossCountry Mortgage, LLC. Thank you so much...
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Emily was very helpful, fun to talk to, and gave me very good advice. I'm very happy with the whole experience!
Reply from Emily Franke
July 7th, 2026 08:55 PM
I'm thrilled to hear your positive feedback, Michael! It was a pleasure assisting you and I'm glad that you found my advice helpful. It's always my aim to provide a fun and seamless experience at CrossCountry Mortgage, LLC. Thank you for your...
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Emily Franke has received a review with 5 star rating from Michael M
She is Bomb, the feel of this transaction felt like Family . She was more than on top of her game. She would talk the first time buyer and me off the ledge. 5 Stars
Reply from Emily Franke
July 7th, 2026 08:55 PM
It was great working with you. Thanks again for putting your trust in us.
Emily was easy to work with and took the extra time to explain steps, sometimes more then once. Much appreciated
Reply from Emily Franke
July 7th, 2026 08:55 PM
I'm so glad to hear that you had a positive experience, Joshua! It was my pleasure to guide you through each step of the process. At CrossCountry Mortgage, LLC, we believe in making sure our clients fully understand and feel at ease. Your kind...
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Emily was so easy to work with. With her I had no worry that we were going to get all our documents together to close because she was with me every step of the way.
Reply from Emily Franke
July 7th, 2026 08:55 PM
Hi Mike, I'm thrilled to hear your positive feedback and glad that I could make the mortgage process smooth for you. It was my pleasure to guide you every step of the way. I appreciate your trust in me and CrossCountry Mortgage, LLC. Looking...
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I trust that Emily will do everything necessary to make the loan process work in any situation. She has been the best hands down I have ever worked with!
Reply from Emily Franke
July 7th, 2026 08:55 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
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About
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet helps make complex decisions feel clear and manageable. Guided by its commitments to empathy, expertise, responsiveness, and certainty, Planet delivers on its promise to help people move forward with confidence and get them home.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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- 223977
Disclaimer
Equal Housing Lender. © 2026 Planet Home, a DBA of Planet Home Lending, LLC | 321 Research Parkway, Suite 303, Meriden, CT 06450 (203) 265-5090 | NMLS ID# 17022 | For licensing information, go to: www.nmlsconsumeraccess.org | AZ Mtg. Banker Lic. MB-0929069; Licensed by The Department of Financial Protection and Innovation under the CA Residential Mtg. Lending Act Lic #: 4130947; IL Residential Mtg.; Licensed by the NH Banking Dept.; Licensed by the NJ Dept. of Banking and Insurance; OH Mortgage Broker Act Mtg.; Rhode Island Licensed Lender; TX location 5020 Riverside Dr, Suite 300, Irving, TX 75039; Licensed Mortgage Banker—NYS Department of Financial Services—NY location 265 Broadhollow Rd, Suite 100, Melville, NY 11747; MA Mortgage Lender License # ML 17022. This is not a loan approval or commitment to lend, applications are subject to full review and approval, other terms and conditions may apply. This is an advertisement. Nothing in this advertisement should be construed as an endorsement or recommendation of services of any other entities or persons shown. The DBA “Planet Home” is not authorized for use in the following states and territory: WY.