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Ed Napieralski - Northpointe Bank
Senior Loan Officer | NMLS# 1527296

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 6:30 PM
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
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Reviews from Web
We had very little interaction with Ed during the process. The team was very responsive to questions etc, it seemed at times each were not aware of who spoke to us, or what was covered. It felt like the process was just going through steps...
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Reply from Ed Napieralski - Northpointe Bank
January 2nd, 2026 03:53 PM
Thank you for taking the time to share your thoughts with us. Your feedback is valuable and helps us continue to get better. I’m sorry to hear that the options we provided didn’t fully align with your expectations, and we appreciate the opportunity...
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Ed is extremely knowledgable and patient as we took our time to evaluate our options. He was always ready to answer questions or help us walk through different financial scenarios.
Reply from Ed Napieralski
December 30th, 2025 03:00 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Ed was prompt and thorough. He explained things well and discussed options at length.
Reply from Ed Napieralski
December 30th, 2025 01:19 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
It would have been nice to have more phone conversations to explain the process and paperwork involved. There were times I felt pushed into maing decisions that I felt weren't in my best interest. I asked him how he was compensated and he completely...
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Reply from Ed Napieralski - Northpointe Bank
December 18th, 2025 07:18 PM
I appreciate you sharing your feedback with us, it truly helps us improve. I'm genuinely sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you for the opportunity to assist with your home lending...
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He was bety responsive and answered all of our questions
Reply from Ed Napieralski
December 20th, 2025 05:31 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Great Job
Reply from Ed Napieralski
December 20th, 2025 01:13 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Ed and Shelby were on top of it, however, they did ask for a couple things I'd already sent them. I understand the process is a little daunting with all the paperwork, so it didn't affect my experience negatively. Thanks for the help and good...
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Reply from Ed Napieralski
December 8th, 2025 01:33 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Communication was lacking on the team. Ed was great.
Reply from Ed Napieralski
December 3rd, 2025 02:25 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Easy to navigate
Reply from Ed Napieralski
December 2nd, 2025 02:13 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
We had an outstanding experience working with Ed Napieralski of Northpointe Bank. From start to finish, Ed was incredibly thorough, knowledgeable, and most importantly patient. He took the time to walk us through every option available, answering...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- Women's Council of Realtors
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1988
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 1527296
Hobbies
- Hunting
- Golf
- Fishing
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Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender