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Doug Carroll, Ruoff Mortgage
Senior Loan Officer | NMLS# 173634 | Ruoff Mortgag...

As a Senior Loan Officer at Ruoff Mortgage in Fort Wayne, I specialize in helping families navigate the Northeast Indiana market. Whether you are a first-time homebuyer seeking FHA or USDA loans, a veteran looking for a VA loan in Allen Cou... Show More
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24 hours
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24 hours
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24 hours
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Doug and lorissa made the process of buying a house super easy , I expected it to be alot harder and more stressful than what it was. They kept us updated as something changed, they were quick to get things done and they were very nice and...
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Reply from Doug Carroll
July 10th, 2023 08:12 PM
Thanks so much for your kind words, Kayla! It was a pleasure serving you.
The level of professionalism exhibited by this branches team was truly impressive. Always punctual, attentive, and went above and beyond to ensure that we had a positive experience. I truly feel like a valued customer.Overall, I couldn't be...
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Reply from Doug Carroll
July 10th, 2023 08:12 PM
Thanks so much for your kind words, Eric! It was a pleasure serving you.
They did a great job
Reply from Doug Carroll
June 30th, 2023 02:59 PM
Thank you Aaron, our pleasure, love helping our Vets in any way possible. Appreciate the review and kind words! Have a great Independence Day!
I really appreciated the E-sign and when we did have questions it got handled right away!
Reply from Doug Carroll | NMLS# 173634 | Ruoff...
February 17th, 2024 06:08 PM
We switched to a different customer review platform so I just came across this. Thank you for the kind review, it was our pleasure!
Explaining the process.
Doug was very helpful with all my questions since iam a new home buyer. I plan on using them in future smooth process.
Reply from Allen Johnson
May 18th, 2023 07:44 PM
Hi Charlene. Having the best experience is what we want for all of our customers but especially for our first-time homebuyers! We look forward to working with you again in the future.
Communication was clear, and I loved the online checklist/progress bar. It really helped clarify what was still needed or coming up. The only thing I wish had gone differently is that all after-closing communication has had my name (Rachelle)...
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Everything about our experience was organized, informative, efficient, professional, and relational. Our goals, and needs were respected and we were treated as friends. Doug Carroll and his lending team, namely Lorissa Watson, were exemplary...
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Went above and beyond to make it happen and it wasn't a easy task.
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About
As a Senior Loan Officer at Ruoff Mortgage in Fort Wayne, I specialize in helping families navigate the Northeast Indiana market. Whether you are a first-time homebuyer seeking FHA or USDA loans, a veteran looking for a VA loan in Allen County, or interested in refinancing, I provide the local expertise you need.
My philosophy is rooted in respect and transparency. I am committed to a stress-free experience through frequent communication and professional guidance. From Huntington and Columbia City to Auburn and Huntertown, proudly serving the community since 2014. I am also licensed in Michigan, Ohio, and Florida to assist with your out-of-state moves or investments.
Additional Licenses: NMLS# 173634 | OH - MLO.050196.000
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Medical Professional Mortgages
Fixed Rate Mortgages
Specialities
Consulting clients on mortgage loan options
Licensed in 5 states - Indiana, Michigan, Ohio, Florida, Colorado
Conventional mortgage loans
FHA mortgage loans
VA mortgage loans
USDA mortgage loans
Down payment assistance mortgage loans
Refinance loans
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Positions
- Ruoff Mortgage - Senior Loan OfficerJun 14th, 2014 - Current
Memberships
- Coyote Creek Golf Club
- YMCA
- Euchre
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 173634
- OH - MLO.050196.000
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Achievements
- Presidents Club Winner - 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
- Branch Originator of the Year
- Scotsmans Guide Top Originator
Hobbies
- Golfing
- Lifelong Dallas Cowboys fan
- Notre Dame fan
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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