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Doug Carroll, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 1670 Magnavox Way, Fort Wayne, Indiana, 46804
Telephone: +1-260-602-9768
Rating: 4.94

Senior Loan Officer | NMLS# 173634 | Ruoff Mortgag...

Ruoff Mortgage - North Fort Wayne

4.94

(420)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 602-9768

Fort Wayne, IN

https://www.ruoff.com/dougcarroll

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24 hours

Fri

24 hours

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24 hours

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4.94

(420)

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Experience.com

4.9

(233)

Zillow

4.98

(44)

Google

5.0

(143)

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Doug and Lorissa were extremely kind and patient with our long (1 year long) home-buying process. They were quick to get us extra information for all possibilities, never made us feel rushed or less-than, always gave us assistance above and...

Reply from Doug Carroll | NMLS# 173634 | Ruoff...

February 9th, 2024 12:23 PM

Thank you so much for the awesome review Grace! Congrats to you and Christian on your first home!

Doug has been our primary contact for all loans in the Fort Wayne area. Very professional and personal. Timely responses and low pressure.

Reply from Owner

February 3rd, 2024 07:21 PM

Thanks Justin, appreciate you and Heather coming back to me as repeat clients/friends, always a pleasure working with you guys. Thanks a lot!

The fast response and direct answers to our questions made for a great experience!

Reply from Doug Carroll | NMLS# 173634 | Ruoff...

February 3rd, 2024 07:24 PM

Thanks my friend, appreciate the kind words, love when clients come back to me. Always a pleasure helping you and Heather!

We came into this process a year prior to actually closing with little information on how our credit situation was sitting. Doug was kind enough to not only help us get where we needed to be, but also give honest feedback on what we needed...

Reply from Owner

January 5th, 2024 05:38 PM

Robert, thank you much for the kind review. You were a pleasure to work with, always quick to get us what we needed, and so happy we could help you guys get into your first home. Congrats again!

Reply from Doug Carroll | NMLS# 173634 | Ruoff...

February 17th, 2024 06:05 PM

We switched to a different customer review platform recently so I just came across this. Thank you for the very kind review Robert. It was our pleasure. Congrats on the new home!

We were so impressed with how helpful, timely, professional and friendly that Doug and Lorissa were. Would use them a 1,000 times over! :o)

Reply from Doug Carroll | NMLS# 173634 | Ruoff...

January 26th, 2024 06:56 PM

Appreciate this amazing review, Clarissa! It is the highest praise to hear that we made a great impression. We are here for all of your (and your friends' and family's) mortgage needs!

Very personable! Great to work with! Also, very knowledgeable about the whole process from start to finish.

Reply from Doug Carroll | NMLS# 173634 | Ruoff...

January 26th, 2024 06:59 PM

Thanks for the 5-star review, Jennifer, and the kind words! We make it our mission to be there for our clients every step of the way until you close.

Communication is key in the process and Doug’s communication was excellent. He gave great advice and worked closely with me on getting the best possible rate.

Reply from Doug Carroll | NMLS# 173634 | Ruoff...

January 26th, 2024 06:53 PM

Thanks for the awesome review, Carol! Our clients are top priority and I'm so happy we exceeded your expectations.

The process was simple and we had no worries or concerns.

Reply from Doug Carroll | NMLS# 173634 | Ruoff...

January 26th, 2024 06:49 PM

Thanks for the 5-star review, Garrett, and thanks for sharing your great experience! It's always our goal to make home-buying as stress-free as possible!

First time buying a home; you surely made the process seem easier than we expected. Thank you

Reply from Doug Carroll | NMLS# 173634 | Ruoff...

January 26th, 2024 06:46 PM

Thank you for the kind review, Molly! It was a pleasure to serve you.

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About

As a Senior Loan Officer at Ruoff Mortgage in Fort Wayne, I specialize in helping families navigate the Northeast Indiana market. Whether you are a first-time homebuyer seeking FHA or USDA loans, a veteran looking for a VA loan in Allen County, or interested in refinancing, I provide the local expertise you need. My philosophy is rooted in respect and transparency. I am committed to a stress-free experience through frequent communication and professional guidance. From Huntington and Columbia City to Auburn and Huntertown, proudly serving the community since 2014. I am also licensed in Michigan, Ohio, and Florida to assist with your out-of-state moves or investments. Additional Licenses: NMLS# 173634 | OH - MLO.050196.000

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Medical Professional Mortgages

Fixed Rate Mortgages

Specialities

Consulting clients on mortgage loan options