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Donna Ross - Mortgage Banker | NMLS # 187464 in Lexington, TN

Donna Ross

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Mortgage Banker | NMLS # 187464

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Donna Ross and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zi... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 4:30 PM
Wed
8:30 AM to 4:30 PM
Thu
8:30 AM to 4:30 PM
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Overall Ratings
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5 Star
90%
4 Star
6%
3 Star
1%
2 Star
1%
1 Star
2%
Reviews from Web
  • FTP
    D
    Daniel O C
    Posted on May 14th, 2017 12:44 AM
    I was dealing with a rough situation, when needing to refinance. She made the process go smoothly, and took care of everything. I will recommend her to others.
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    Dylan G
    Posted on April 23rd, 2017 04:37 AM
    Nice. Answered all questions with sinserity
  • FTP
    J
    Jeremy L H
    Posted on April 10th, 2017 07:02 PM
    We loved working with Donna. She made everything easy and very understandable. Couldn't ask for a better person to help us get into our home!
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    Ken R
    Posted on April 4th, 2017 09:17 PM
    Donna and James were very in touch with everything we needed and stayed on board with us for the long haul... Thank you! Ken and Crystal
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    R
    Robert B
    Posted on April 3rd, 2017 12:27 PM
    Donna Ross - she's the best! Her professional knowledge combined with her honest, down-home friendly approach made it a wonderful experience from start to finish.
  • customer
    K
    Katie P
    Posted on March 14th, 2017 09:10 PM
    She was very helpful when we bought our house in 2015! We still refer our friends and family to her!
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    Christopher B
    Posted on March 5th, 2017 03:35 AM
    Everyone was so nice and professional.
  • FTP
    L
    Laura L
    Posted on February 21st, 2017 05:16 PM
    Donna Ross is a miracle-worker. She has a natural talent for making her customers feel special, worthy, and like they are her ONLY client. She made us feel CONFIDENT when things got rough. Every minor obstacle was never a cause for panic, every...
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  • FTP
    K
    Katharine V
    Posted on February 17th, 2017 12:25 AM
    Most of the process was smooth and easy. I worked more with James than Donna. I was uncomfortable with the fact that my closing cost were higher than expected with no explanation.
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    A
    Allen E H
    Posted on February 15th, 2017 12:51 AM
    Donna went above and beyond to help us get to closing. She would give you advice when you needed it. She was always honest with you whether good or bad. She made the whole experience better and we will always recommend her.
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    About
    Donna Ross and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
    Products & Services
    Mortgage Loan Officer
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    Positions
    • FirstBank - Mortgage Banker
      Apr 1st, 2012 - Current

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS # 187464
    Disclaimer
    Member FDIC. Equal Housing Lender. FirstBank Institution NMLS # 472433