Donna Ross
Mortgage Banker | NMLS # 187464
Donna Ross and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zi... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 4:30 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
it just seemed like she was a little impersonal throughout my experience, and in the end I felt she was just willing to say whatever it took to make me happy at the moment or get me off the phone. As a first time home buyer I feel like a I...
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Mrs. Ross and all concerned with my loan, was very prompt with action and had answers for all my questions. I did not feel at any point that I was an after thought. Everyone made me feel like my issues were their issues and resolved everything...
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Great person an group to work with very friendly and helpful, will work hard and help you with anuthing you need. Thanks for all the help Chad H.
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It finally closed &I could move in
It took way too long for our loan to be completed. Along, with multiple mistakes and poor communication.
We had a wonderful experience going through FirstBank for our mortgage loan. It was a very speedy process, and James was always quick to answer any questions/concerns we had. Great Team to work with!
Smooth and efficient!
very friendly and well informed all the way thru the process it was a pleasure to do business with mrs. ross she always made me feel comfortable very professional and went out of her way to make me at ease and very courteous like I was her...
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Your team has excellent customer service but my only issue was that it appeared that they were responding reactive versus being proactive. It sometimes felt that they were responding according to deadlines.
Great people to work with. Very helpful. Was my first time purchasing a house so I was completely lost.
501–510 of 597
About
Donna Ross and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
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Positions
- FirstBank - Mortgage BankerApr 1st, 2012 - Current
Time Zone
Central Standard Time (CST)
Licenses
- NMLS # 187464
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS # 472433