Donald Oakes
Sr. Loan Officer | NMLS# 150317|GA: 28013| TN: 108...
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Don is great! Good communication and when a problem arose with underwriter he resolved it quickly.
The level of communication from Don was great. He worked so hard and diligently to make sure we got to where we needed to. He was great at explaining everything. His staff was also extremely responsive. I was blessed to work with such great...
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Responsive and prompt service.
We never felt any pressure to buy our new home. Rather, Don helped us think through our options and so we could make an informed decision. He and his office made the process easy, which I did not expect as a first time home buyer.
Reply from Donald Oakes
August 12th, 2022 02:18 PM
Anna and Caleb, thank you for the nice review !
I am sure you will enjoy making your first house "your own" .
Please let me know of any questions on the servicing of your loan. Don
Don and Maria are wonderful! We’re so grateful for a smooth mortgage process. They answered all of our questions and made us feel very comfortable with each step.
Don was incredibly helpful throughout the process of buying our new home. My husband and I were buying our first home together and he helped and provided advice at every step along the way. I'm so glad my husband and I were able to use Don....
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Reply from Donald Oakes
August 4th, 2022 01:48 PM
Allwyn, thank you for the nice review. It was nice meeting you at the closing after just talking on the phone.
I know you and Jon will enjoy that house!
Thank you for giving me the opportunity to do this mortgage for you.
Don
Don was helpful every step of the way and answered every question we had. He always made time for us.
Reply from Donald Oakes
July 25th, 2022 08:26 PM
Jon, thank you for the nice review and thank you for letting me be of assistance on your mortgage !
I enjoyed working with you and Allwyn and know you will enjoy that new house ! Don
Don kept me informed throughout the whole process. This was a difficult loan that Don made very easy and possible for my client to close on.
Reply from Donald Oakes
July 8th, 2022 05:05 PM
Ward, thank you for the nice review. I enjoyed working with you on this one. Yes, we had some issues to deal with
but you helped me calm the "waters".
Thanks, Don
Don always does a great job for our clients.
Reply from Donald Oakes
July 8th, 2022 05:06 PM
Tommy, thank you for the nice review and thank you for referring Peter and Hannah !
Don
Don was a delight to work with. He was helpful, communicative, and provided expertise that made our loan process smooth.
Reply from Donald Oakes
June 29th, 2022 01:52 PM
Hannah, thank you and Peter for allowing me to do this mortgage for you.
I hope you enjoy the house and Chattanooga !
Don
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Positions
- Highlands Residential Mortgage Ltd. - Branch Mananger Feb 1st, 2018 - Current
- Cunningham and Company Mortgage Bankers - Branch ManagerNov 1st, 2013 - Current
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 150317,GA: 28013, TN: 108081
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