Donald Oakes
Sr. Loan Officer | NMLS# 150317|GA: 28013| TN: 108...
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Reviews from Web
Don is so kind, prompt, concise, informative, thoughtful, and understanding. It is exceedingly rare that I have encountered any individual who is better to work with from every single perspective, regardless of field. I would happily recommend...
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Reply from Donald Oakes
November 17th, 2025 01:40 PM
Your generous words mean a great deal, Timothy. It's important to me that you felt supported and informed throughout the process. I'm grateful for your trust and recommendation. It's been a privilege to work with you at Highlands Residential...
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Don was a true professional and really helped me through some trying times with this closing.
Reply from Donald Oakes
September 9th, 2025 01:14 PM
I'm grateful for your feedback, William. Navigating challenging situations during a closing can be difficult, and I'm glad I could assist. Thank you for entrusting me with your mortgage process at Highlands Residential Mortgage, Ltd. Your experience...
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Don's experience and professionalism always make for a smooth transaction .
Reply from Donald Oakes
August 15th, 2025 05:54 PM
I'm pleased to know that my experience and professionalism made for a smooth transaction for you. Providing a seamless experience is always my goal. Thank you for your generous feedback and for choosing Highlands Residential Mortgage, Ltd....
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Don made the whole process very straightforward and simple, a pleasure to work with.
Reply from Donald Oakes
July 17th, 2025 10:33 AM
I'm delighted to hear that the process felt straightforward and simple for you. It was a pleasure working with you as well. Thank you for your kind words and for choosing Highlands Residential Mortgage, Ltd.
Excellent communication, ease of use on the portal and Dan's experience.
Reply from Donald Oakes
July 11th, 2025 08:53 PM
I'm glad to hear that the communication and portal worked well for you, and that my experience was valuable throughout the process. Thank you for taking the time to share your thoughts. Your feedback is greatly appreciated.
Mr. Oakes was very kind and always willing to answer every question I had and also willing to take my calls or respond to texts no matter if it was the weekend or at a time outside of regular working answers. i will absolutelt be working with...
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Reply from Donald Oakes
July 8th, 2025 05:19 PM
Gage, thank you for the nice review! I know you will enjoy your new home, and I appreciate the opportunity to help you with the mortgage. Now comes the "fun part" of moving, yard maintenance, etc. but as you also know, appreciation of value...
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Don was so easy to work with. He always took our calls when we had questions. We highly recommend Don and Highlands.
Reply from Donald Oakes
July 1st, 2025 10:49 AM
I'm thrilled to hear that your experience was positive and that I could assist with your questions. Thank you for the recommendation and for choosing Highlands Residential Mortgage, Ltd. It was a pleasure working with you.
Don made the process seamless. When ever we had a question Don would get back to us with a few minutes if he did not answer our call.
Reply from Donald Oakes
June 24th, 2025 02:34 PM
Rick, thank you for the nice review !
It was a pleasure working with you and Teresa and I know you will enjoy that beautiful house !
(I am very jealous of the landscaping. )
Don
Don exceeded all expectations . He was knowledgeable, kind, answered any and all questions I had. He was efficient and worked in a timely manner. It was such a smooth easy process thanks to Don!!
Reply from Donald Oakes
June 9th, 2025 05:19 PM
Allison, thank you for the nice review!
It was a pleasure working with you on the mortgage and I look forward to seeing those photos as the
work on the house progresses!
Don
Don Oakes and Highlands Residential Mortgage were absolutely incredible to work with, and we would highly recommend them!!
From the start of the loan process to the closing, their servant-hearted care made the entire experience excellent!
Reply from Donald Oakes
June 7th, 2025 04:56 PM
I'm thrilled to hear that your experience with Highlands Residential Mortgage was exceptional, and I'm grateful for your kind words. It was a pleasure assisting you throughout the loan process. Thank you for the recommendation!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Positions
- Highlands Residential Mortgage Ltd. - Branch Mananger Feb 1st, 2018 - Current
- Cunningham and Company Mortgage Bankers - Branch ManagerNov 1st, 2013 - Current
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 150317,GA: 28013, TN: 108081
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