
01 GEM Mortgage Branches, Bakersfield, CA
Bakersfield, CA

Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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Smooth and effective process
Reply from Rene Zamora Melgoza
November 3rd, 2025 06:18 PM
I'm pleased to hear that you found the process smooth and effective, Daniel. It's always my goal to provide a seamless experience. If there's anything else I can assist you with, please feel free to reach out.
John and his team were insightful, diligent, and FAST. No delays or surprises from them - they were available anytime I needed them every step of the way.
Really smooth process. Appreciate everyone's work on it.
Reply from John Wade
November 1st, 2025 12:32 AM
I'm pleased to hear that the process went smoothly for you, Mark. Your appreciation of the team's efforts is greatly valued. If there's anything more I can assist you with in the future, please let me know. Thank you for working with Golden...
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Laura and Christy helped me find a financing iotion that not only worked for me but also helped me be competitive enough to get out dream our dream home. Thank you!!
Reply from Laura Berg
October 31st, 2025 01:11 PM
I'm pleased to hear that Christy and I could assist you in finding a financing option that worked well for your needs, Amanda. It's rewarding to know we could help make your dream home a reality. If there's anything else you need, please reach...
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English is my second language, but they have a lot patient with me, thank you so much for all your help
Reply from John Wade
October 31st, 2025 04:33 AM
I'm grateful for your kind words, Fereba. It's important to me that you felt supported and understood throughout the refinancing process, regardless of language barriers. If you ever need assistance again or have any questions, don't hesitate...
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Thank you for your personal touch and attention to our specific needs john went above and beyond in communicating with us to be sure everything happened that needed to! Thanks!
Reply from Corbin Claypool
October 31st, 2025 03:07 PM
I appreciate your kind words, James. It's gratifying to know that the personal attention and communication efforts made a difference for you. If you have any further questions or need assistance in the future, feel free to reach out.
Tim Silva has received a review with 5 star rating from Mark U
Reply from Owner
October 30th, 2025 04:46 PM
I appreciate the positive rating, Mark. Thank you for your support.
John and his team are the best in the business. This is my second loan, and the service was great again, if not better! He has knowledgeable executives who guide you through what can be a stressful process. I would recommend them to all my...
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Communication
Reply from Tim Silva
October 28th, 2025 02:04 PM
I'm glad you found the communication effective, Randy. Ensuring clear and consistent updates is important to me, especially during such a significant process like purchasing a home. If you have any further questions or need more assistance,...
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Mark communicates well and frequently. Twas easy to text and email. Thanks Mark
Reply from Mark White
October 30th, 2025 05:04 PM
I'm glad to know that the communication met your needs, Ronald. It was important to me to make the process as smooth as possible, and I'm pleased that texting and emailing worked well for you. Thank you for your feedback and for choosing Golden...
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California. For more information, visit www.gemcorp.com.
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Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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