01 GEM Mortgage Branches, Bakersfield, CA
Bakersfield, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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Thomas is very knowledgeable, personable and overall amazing human!
Reply from Thomas Louisignau
November 10th, 2025 04:18 PM
It's a pleasure to hear your kind words, Brittan. I'm grateful that you found my approach both knowledgeable and personable. Your positive experience means a lot to me, and I'm glad I could assist you at Golden Empire Mortgage, Inc. If you...
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Communication between the loan officer and the agent should be better.
Shouldn't be communication betteen the loan officer and the seller's agent unless advised.
Reduce the closing fees to be reasonable.
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Daniel Crosley
The customer service from Daniel. Always answers and returns calls no matter what the topic is. Courtney's loan process is quick and efficient!
Reply from Daniel Crosley
November 10th, 2025 03:55 PM
I’m grateful for your feedback, Josue. It’s great to know that you value the way I handle calls and communication. Courtney's efficiency in managing the loan process is something we're proud of. If any more questions or needs arise, just reach...
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Corbin Claypool
Corbin is great to work with. He's super responsive and answered my questions quickly and thoroughly.
Reply from Corbin Claypool
November 10th, 2025 08:52 PM
I appreciate your feedback, Joshua. It's great to hear that my responsiveness and thorough answers made your experience positive. If you have any more questions or need further assistance, feel free to reach out anytime.
Emilio went above and beyond for my husband and I! We met with him for the first time three years ago and he kindly and patiently explained to us what we needed to do and where we needed to be to make our dream of homeownership a reality, even...
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Mark was knowledgeable, helpful, and gave excellent advice, making the process straightforward. Not only was he very knowledgeable, but he was delightful to work with, which made the experience all the better.
Reply from Mark White
November 10th, 2025 02:49 PM
I'm pleased to hear that you found my advice helpful, Thomas. Making the process straightforward and enjoyable is always the goal, and it's great to know the experience was positive for you. Thank you for your feedback and for choosing Golden...
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Manuel heard us when we stated that our approach would be very quantitative and the more data the better! He delived numbers and options to us clearly on each call, very apprecited!
Reply from Manuel Corral
November 7th, 2025 02:13 PM
It's great to hear that you appreciated the quantitative approach, Stephanie. I understand how important data is when making financial decisions, and I'm pleased that I could provide the clarity you needed during our calls. If you have any...
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Hank and team are wasy to work with, are very knowledgeabl, and are there with you every step of the way.
Reply from Harold Greenberg
November 3rd, 2025 09:24 PM
Andrew, I appreciate your feedback, I'm looking forward to meeting with you and your family. It's good to know that my team and I have been able to make the refinancing process accessible and informative for you. Being there for every step...
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Corbin Claypool
Update buyer more frequently and go over loan documents
Reply from Corbin Claypool
November 6th, 2025 05:30 PM
Thanks for your feedback, Bao. I understand the importance of frequent updates and thoroughly reviewing loan documents. I'll certainly keep this in mind and strive to improve my communication process. If you have any other suggestions or need...
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The honesty and great communication .
Reply from Eddy Lomeli
November 6th, 2025 05:17 PM
I'm glad to hear that you appreciated the honesty and communication during your experience. It’s always my goal to provide clear and reliable service. Thank you for taking the time to share your thoughts, Elizabeth.
951–960 of 12197
About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California. For more information, visit www.gemcorp.com.
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Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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