
01 GEM Mortgage Branches, Bakersfield, CA
Bakersfield, CA

Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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Thomas is an amazing Loan Officer who explains in detail and is attentive to our needs. He is responsive and shows true interest in our needs. I complely recommend him and his team.
Reply from Thomas Louisignau
March 12th, 2026 05:20 PM
Thank you for your generous review, Carlos. I'm glad to hear that my approach met your needs, and that you felt well-informed and supported throughout the process. It's important to me to be attentive and responsive, and I'm pleased that it...
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Frank was friendly, professional, and communicated well with us.
Reply from Frank Salazar
March 12th, 2026 03:59 PM
Leif, I'm glad to hear you found my approach professional and communicative. If there's anything more I can do to assist you, please feel free to reach out.
Ty for making our experience fast and easy.
Reply from Frank Salazar
March 12th, 2026 02:40 PM
Dolores, I'm pleased to hear that your experience was smooth and efficient. If you have any more questions or need further assistance in the future, please feel free to contact me.
Ismail, Michael and their team provided Excellent customer service and made our experience of getting a loan stress free. They did all the footwork and made sure we were updated with the status of the loan regularly. With their knowledge, professionalism...
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Modesto has received a review with 5 star rating from Alicia O
Professional, timely and attentive staff. This team creates a white glove experience.
Reply from Corbin Claypool
March 11th, 2026 02:40 PM
Thank you for sharing your thoughts, Samuel. I’m pleased to hear that you found the experience professional and attentive. Striving to provide a white glove experience is very important to me, and it's great to know that it resonated with you....
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Terry made everything so easy. Always responded to my questions. And was very knowledgeable and helpful. Made the whole process smooth and easy to understand. Thanks Terry
Reply from Terry Bleecker
March 10th, 2026 03:39 PM
It's great to hear that I could make the refinancing process straightforward and easy to understand for you, Thomas. Your feedback on my responsiveness and knowledge is truly valued. If you have any other questions or need further assistance,...
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Mady was amazing, she was always available anytime of the day. Explained everything to us and great communication throughout the whole process.
Very quick and professiona, every step of the way. Excellent communication from both Dan and Courtne. Best loan experience ever! Have highly recommended to others!
Reply from Daniel Crosley
March 10th, 2026 01:19 PM
James, it's great to hear that you found the loan process quick and professional. I appreciate your feedback on the communication from both Courtney and me. Thank you for recommending my services to others. If there's anything else I can assist...
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quick responses by Scott
Reply from Scott Gilman
March 6th, 2026 05:19 PM
Thank you so much, its friends and customers like you why I love my job.
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California. For more information, visit www.gemcorp.com.
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Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Pacific Standard Time (PST)