01 GEM Mortgage Branches, Bakersfield, CA
Bakersfield, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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The people were great! Very Patient! Worked with my husband Rob and I to answer out questions
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Very easy to to work with and knowledge about the loan process.
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As a former loan officer of 25 years, my whole career was based on setting up proper expectations. This team, the entire team and escrow and my agent exceeded my expectations. Everything was clear, everything they said would happen, happened.....
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Heather was very helpful and never steered us in the wrong direction. Her advice and patience with us showed she truly cared about helping us and we are very appreciative! We cannot thank Heather enough for all of her support and guidance!
Reply from Heather Hakes
December 12th, 2022 09:46 PM
Hi Cristi,Thanks so much for taking the time to leave me a review, its stories like yours that continue motivate to motivate our team daily, and on behalf of all of The Hakes Team, I want to thank you so very much. Going forward enjoy your...
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Everyone was phenomenal! They were quick and communicated with us through the whole process. Definitely recommend and will use again for the future.
My wife and I were extremely nervous purchasing our first home. Heather and Pearl kept us calm and answered all of our questions at all times of the day. We never felt like we were being taken advantage of nor felt disrespected. We can't wait...
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Reply from Heather Hakes
December 12th, 2022 09:52 PM
Hi Tanner! I want to thank you very much for taking the time to leave us a review. Its stories like yours that motivate the entire team to do what we do, and we are so glad to know you had a great experience. Going forward enjoy your new home,...
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Overall, she is great at helping and doing what she does. It was a very hard couple of months but she really pulled through. Communication could be a bit better, but overall really would recommend her services!
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John Thomas
Very knowledgeable and helpful
By calming my wife and I down during the sometimes-frenzied loan application process and reassuring us that GEM had everything under control was very important. Frank and his team got my VA Home Loan Certification Letter to me quickly and that...
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They made it easy and fast guiding me thru every process and everything that we needed so we could make the process fast and easy too achieve our goal I would like too thank the whole team for helping me buy our first home!!
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California. For more information, visit www.gemcorp.com.
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Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Pacific Standard Time (PST)