
01 GEM Mortgage Branches, Bakersfield, CA
Bakersfield, CA

Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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Scott is responsive at all times, answers all questions, and puts his clients' best interests first. He's competitive on rates and his willingness to explain and guide through the process is an immense help.
Reply from Scott Gilman
October 2nd, 2025 02:52 PM
It's encouraging to hear that you valued my responsiveness and dedication to putting clients' best interests first, Michael. I strive to offer competitive rates while ensuring a clear understanding of the process. If you have any more questions...
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Communication throughout! Colleen kept us im the know from beginning to recording
Reply from Colleen Stewart
October 2nd, 2025 02:03 PM
It's reassuring to hear that you felt well-informed throughout the refinancing process, Kelly. Keeping you updated from start to finish is a key part of my service, and I’m glad it made a difference for you. If there’s anything else you need...
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Brad and his team are knowledgeable, professional, and were eager to assist me during my loan processing experience.
Reply from Brad Puckett
September 29th, 2025 03:20 PM
Thanks Friend! I appreciate the kind words! I always enjoy our chats and I'm glad everything went so well for you, regarding the timing with the interest rates! Yay for that! Have a great day!
Excellent service, very good.
They explained everything to us step by step. Thank you, René and Juliana. For making my dream of buying my first home a reality?
Thank you.
Reply from Rene Zamora Melgoza
September 29th, 2025 02:46 PM
It's wonderful to know that the step-by-step explanations made a difference in your home-buying journey, Asuncion. Assisting you in achieving your dream of purchasing your first home is truly fulfilling. Should there be anything more you need...
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Constantly gave us updates and deadlines for documents that were needed
Reply from Josue Marroquin
September 28th, 2025 05:39 PM
Keeping everyone updated and aware of deadlines is something I prioritize in the process. I'm glad to hear that it was helpful for you. If there's anything more I can do or any further questions you have, please feel free to reach out.
Colleen was awesome!
Reply from Colleen Stewart
September 28th, 2025 02:08 PM
I appreciate your feedback, Ernesto. It's wonderful to hear that you had a positive experience. If there's anything else I can assist with or if you have more questions, don't hesitate to get in touch.
Everything was great
Reply from Colleen Stewart
September 28th, 2025 02:04 PM
I'm glad to hear that everything went well, Ly. If you have any questions in the future or need further assistance, feel free to reach out to me.
John has deep knowledge and enjoys assessing different options to make sure we choose the correct path. He's patient with us and wants to help us understand every piece of the puzzle. We love his excitement for what he does.
Reply from John Wade
September 28th, 2025 01:45 PM
I'm glad to hear that my approach resonated with you, Andrew. It's important to me that you feel informed and comfortable with the refinancing process. I appreciate your acknowledging my commitment to helping you navigate your options. If you...
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Great experience!!
Reply from Corbin Claypool
September 28th, 2025 01:18 PM
Thank you for sharing your positive experience, Brittany. I'm pleased to know that everything went well for you. If you have any future questions or need further assistance, don't hesitate to reach out.
Thomas and Melani were awesome !
As a first time buyer they made this process exceptionally helpful and smooth, always answered my questions thoroughly and kept the communication open.
Reply from Thomas Louisignau
September 28th, 2025 02:56 AM
It's wonderful to hear that you had such a positive experience as a first-time buyer, Vanessa. I'm pleased that Melani and I could assist you effectively and ensure clear communication throughout the process. Your satisfaction is important...
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California. For more information, visit www.gemcorp.com.
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Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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