Denisse Castillo
Loan Officer Associate | NMLS # 1813900
Personal commitment to professional excellence, coupled with a strong desire to help others, is the common thread among the Loan Officers at NOVA. We often hear that the experiences that our clients have working with NOVA are far superior t... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Reviews from Web
Denisse is so attentive, really takes the time to explain and ensure client understands each detail of the loan. Her patience and knowledge is unmatched.
Reply from Denisse Steiner
July 12th, 2024 12:03 AM
Thank you, Crystal, for leaving such a sweet review. I very much appreciate your feedback. I look forward to working with you again in the future.
Denisse is ALWAYS thorough and helpful to everyone she comes in contact with!
Reply from Denisse Steiner
July 9th, 2024 06:10 PM
I'm so grateful for your kind words, Natalie. I truly enjoy helping everyone I interact with and I'm thrilled that you found my service thorough. Thank you for the 5-star review!
The service we received with Denisse was great and professional. She communicated, was patient, and answered all our question in a timely manner. I highly recommend her.
Denisse helped us with any questions, concerns, and doubts we had with our first home purchase. Made the experience run smoothly and less hectic. So grateful she always had an open door( phone) policy! Definitely recommend her and Guild Mortgage....
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I love working with Denisse. She is hands on and very involved through out the entire process!
Reply from Denisse Steiner
July 9th, 2024 08:38 PM
I'm absolutely delighted to hear that you had a positive experience working with me, Lupita! Your feedback is greatly appreciated. I strive to be hands-on and involved throughout the whole process to ensure that all your needs are met. Thank...
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The process was stress free and Denisse communicated with us every step of the way. When we had questions she was able to answer them!
Reply from Denisse Steiner
July 9th, 2024 08:39 PM
I'm thrilled to hear that you had such a positive experience, Hayato! Ensuring the home loan process is as stress-free as possible is a top priority for me. If you ever have more questions down the road, don't hesitate to reach out. Thank you...
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Denisse has great communication skills. She was great at updating myself and the client along every step of the way! She is very knowledgeable and made this transaction feel like a breeze.
Denisse was very pleasant to work with and made everything clear. Very fast responding and letting me know what was needed
Denisse is friendly, helpful and prompt. She answered all of my questions and communicated effectively. The entire process ran smoothly. I would certainly recommend Denisse and Academy Mortgage to family and friends. Thank you.
The Customer service and the willingness to help with any of my questions.
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About
Personal commitment to professional excellence, coupled with a strong desire to help others, is the common thread among the Loan Officers at NOVA. We often hear that the experiences that our clients have working with NOVA are far superior to those encountered at other lending institutions. NOVA HOME LOANS has served the needs of homeowners and homebuyers since 1980. We are able to originate loans in 12 states. In 2001, we merged our flexibility as a mortgage broker with the efficient service of a mortgage banker & broker to create a better way of lending. Loan applications are handled in-house from start to finish - eliminating the need to ship your application around the country for underwriting, approval and document preparation.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
USDA Loans
Non-QM
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Positions
- NOVA Home Loans - Loan Officer AssociateOct 1st, 2025 - Current
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 1813900
- AZ
Hobbies
- Fishing
- Thrifting
Disclaimer
Denisse Castillo, Loan Officer Associate, NMLS #1813900 | NOVA® Home Loans, NMLS #3087 | BK 0902429 | Equal Housing Opportunity