Denisse Castillo
Loan Officer Associate | NMLS # 1813900
Personal commitment to professional excellence, coupled with a strong desire to help others, is the common thread among the Loan Officers at NOVA. We often hear that the experiences that our clients have working with NOVA are far superior t... Show More
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Business Hours
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8 AM to 5 PM
Fri
8 AM to 5 PM
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closed
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Reviews from Web
Denisse stands out as an exceptional partner. Communication is my top priority, and Denisse met my expectations. Denisse and her team provided proactive updates throughout the entire transaction, ensuring both my clients and I knew exactly...
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Reply from Denisse Valenzuela
June 2nd, 2026 09:10 PM
Kenya, I truly appreciate your kind words and am glad to hear that my communication met your expectations. It's great to know that you and your clients felt informed throughout the process. I look forward to our next opportunity to work together...
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Denisse was wonderful to work with—professional, responsive, and very knowledgeable. She made the mortgage process smooth and stress-free and was always available to answer questions. I highly recommend Denisse to anyone looking for a great...
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Reply from Denisse Valenzuela
January 28th, 2026 02:34 AM
Julie, I'm truly grateful for your kind words. It was a pleasure assisting you through the mortgage process. Ensuring it was smooth and stress-free means a lot to me. If any questions arise in the future, please don’t hesitate to reach out....
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Denisse is an absolute pleasure to work with. She keeps me updated with every important step, and her communication is always clear and timely. Truly a great lending partner!
Reply from Denisse Valenzuela
December 8th, 2025 07:43 PM
It's great to hear that you've had such a positive experience working with me, Lupita. Keeping you informed every step of the way and ensuring clarity in our communication is very important to me. Thank you for recognizing my efforts as your...
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Great to work with! Very helpful and made my first home purchase process easy. Really went above and beyond! Greatly appreciated and highly recommended!
Reply from Denisse Valenzuela
December 3rd, 2025 05:00 PM
I'm really glad to hear that I could help make your first home purchase a smooth experience, Joshua. It was a pleasure working with you, and your kind words mean a lot. Thank you for the recommendation! If you ever need assistance in the future,...
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Our loan officer was amazing! She guided my husband and me through every step of the process with so much patience and care. She explained everything clearly in both English and Spanish, always made sure we understood, and truly went above...
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Reply from Denisse Valenzuela
October 14th, 2025 08:33 PM
I'm grateful for your thoughtful review, Nallely. It was truly a pleasure to assist you and your husband in achieving homeownership. I'm glad I could provide guidance in both English and Spanish, ensuring clarity every step of the way. Wishing...
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Working with Denisse was an amazing experience. From start to finish, she made the entire loan process simple and stress free. Denisse explained everything clearly and always kept me updated, and was quick to answer any questions I had. Her...
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Reply from Denisse Valenzuela
October 14th, 2025 06:46 PM
I'm pleased to hear that you had such a positive experience, Martin. Making the loan process simple and stress-free is always my goal, and I'm glad that I could help make this happen for you. Congratulations on your home purchase!
We are so happy to have had Denisse as our Lender through our house buying process. Denisse helped our process go through very smoothly. Also made us feel very comfortable to ask any questions we had at any moment.
Reply from Denisse Steiner
August 8th, 2024 03:33 PM
I'm truly grateful for your kind words, Analy. Knowing that you had a smooth and comfortable experience during your house buying process is the best thing I could hope for. Your experience is my top priority and it's reassuring to hear that...
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Denise provided my son with impeccable service. This was his first home purchase experience. Her prompt communication made his home buying experience positive. We would definitely recommend her, you can tell she truly cares about her clients....
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Reply from Denisse Steiner
August 8th, 2024 03:34 PM
Thank you so much for your kind words, Corrina. I'm thrilled to hear that your son had a positive first home buying experience. It was my pleasure to ensure the process was as smooth as possible. I truly do care about my clients and their needs,...
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Denisse was awesome, efficient, and professional. Kept our clients and myself informed of every stage in the process and kept me updated on the status of the loan.
Reply from Denisse Steiner
August 8th, 2024 03:35 PM
Thank you, Joshua! It was my pleasure to keep you informed throughout the process and to ensure your loan was handled efficiently and professionally. Your feedback is very much appreciated, and it really made my day. If you ever need any more...
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Denisse was great to work with, she went above and beyond to find us the best rate and made sure our questions and concerns were answered. She is very knowledgeable and helpful while navigating through the entire loan process. She is very professional...
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Reply from Denisse Steiner
July 12th, 2024 12:13 AM
Elisa, your kind words and the time you took to share them truly mean a lot. I always strive to provide the best service and finding the best rates for my clients. Thank you so much for your trust in me. If you ever have more questions in the...
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About
Personal commitment to professional excellence, coupled with a strong desire to help others, is the common thread among the Loan Officers at NOVA. We often hear that the experiences that our clients have working with NOVA are far superior to those encountered at other lending institutions. NOVA HOME LOANS has served the needs of homeowners and homebuyers since 1980. We are able to originate loans in 12 states. In 2001, we merged our flexibility as a mortgage broker with the efficient service of a mortgage banker & broker to create a better way of lending. Loan applications are handled in-house from start to finish - eliminating the need to ship your application around the country for underwriting, approval and document preparation.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
USDA Loans
Non-QM
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Positions
- NOVA Home Loans - Loan Officer AssociateOct 1st, 2025 - Current
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 1813900
- AZ
Hobbies
- Fishing
- Thrifting
Disclaimer
Denisse Castillo, Loan Officer Associate, NMLS #1813900 | NOVA® Home Loans, NMLS #3087 | BK 0902429 | Equal Housing Opportunity