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Del Lekan, Ruoff Mortgage - VP Branch Manager | NMLS# 266514 | Ruoff Mortgage NMLS# 141868 in Stow, OH
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Del Lekan, Ruoff Mortgage

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VP Branch Manager | NMLS# 266514 | Ruoff Mortgage ...

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Additional Licenses: NMLS# 266514 | OH - MLO.009849.000. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a... Show More
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9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
  • google
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    Hannah R
    Posted on July 19th, 2025 04:00 PM
    Del Lekan, Ruoff Mortgage has received a review with 5 star rating from Hannah R
    Reply from Owner
    September 17th, 2025 09:13 PM
    Thank you, Hannah!
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    Hannah R
    Olmsted Falls, OH
    Posted on July 19th, 2025 04:00 PM
    del and Jim were phenomenal to work with! so helpful and easy to talk to
    Reply from Del Lekan
    July 29th, 2025 04:01 PM
    Thank you for your kind words, Hannah. I'm delighted to hear that you found working with Jim and me to be a positive experience. It's important to me that our interactions are both helpful and comfortable. If there's anything else you need,...
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    Ryan M
    Posted on July 18th, 2025 04:09 PM
    Del Lekan, Ruoff Mortgage has received a review with 5 star rating from Ryan M
    Reply from Owner
    September 17th, 2025 09:09 PM
    Thanks so much, Ryan!!
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    Ryan S M
    Olmsted Falls, OH
    Posted on July 18th, 2025 04:09 PM
    Communication and explaining everything very thoroughly
    Reply from Del Lekan
    July 28th, 2025 04:11 PM
    I'm pleased to hear that you appreciated the thorough communication and explanations, Ryan. Making sure all details are clearly understood is a priority for me, and I'm glad it made a positive impact on your experience with Ruoff Mortgage....
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    Todd J D
    Berea, OH
    Posted on July 14th, 2025 07:11 PM
    Communication throughout the whole process. Any time we had a question it was always answered quickly and often late in the evening.
    Reply from Del Lekan, Ruoff Mortgage
    July 14th, 2025 10:53 PM
    Thanks Todd! Communication is the key to a successful transaction and I'm glad you were pleased with my ability to answer your questions when it was convenient for you. It was my pleasure working with you, let's do it again soon!
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    Andi H
    Parma, OH
    Posted on July 2nd, 2025 05:16 PM
    The team was very informative and precise with the information that I needed. They were very patient explaining everything to me so I could better understand the process as a first time home buyer. Thank you very much!
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    Reply from Del Lekan, Ruoff Mortgage
    July 14th, 2025 10:48 PM
    I’m glad my team and I provided you with the clarity and patience you needed as a first-time home buyer, Andi. Making sure you felt informed and confident in the process is important to me. Thank you for sharing your experience with us at Ruoff...
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    Scott E S
    Parma Heights, OH
    Posted on May 13th, 2025 02:06 PM
    I appreciated the constant communication and response time.
    Reply from Del Lekan, Ruoff Mortgage
    July 14th, 2025 10:59 PM
    It was my pleasure helping you buy your first home, Scott! I've found communication is the key to a successful transaction and I'm glad you were pleased with my efforts to answer your questions promptly, even well after normal business hours....
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    Paul C K
    Berea, OH
    Posted on May 3rd, 2025 07:03 PM
    Wonderful customer service
    Reply from Del Lekan
    May 13th, 2025 07:07 PM
    I'm thrilled to hear that you were satisfied with the customer service, Paul. It was a pleasure assisting you at Ruoff Mortgage. Thank you for your kind words!
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    Ginger M S
    Massillon, OH
    Posted on April 7th, 2025 09:54 AM
    Great communication and a smooth transaction. Del is the best in the industry!
    Reply from Del Lekan, Ruoff Mortgage
    April 8th, 2025 07:22 PM
    Mission accomplished, thanks Ginger and Isaac! Next!
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    Mary K R
    Broadview Hts, OH
    Posted on April 7th, 2025 02:10 AM
    Del Lekan was absolutely phenomenal! He was in constant communication with me, clarified all my questions, and really made the whole process easy, I would highly recommend him to anyone
    Reply from Del Lekan
    April 8th, 2025 07:24 PM
    Very grateful for the opportunity to help you take this step, Mary Kay, and the generous feedback!
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    About
    Additional Licenses: NMLS# 266514 | OH - MLO.009849.000. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Construction Loan
    Specialities
    Conventional, FHA, VA, USDA mortgage loans
    Purchase and Refinance
    1-4 Family, Condominium and Townhouse
    Owner-Occupied and Investment properties
    First Time Homebuyer Loans
    What is the Search Rank Score®?
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    Positions
    • Guaranteed Rate - VP of Mortgage Lending
      Oct 14, 2019 - Feb 26, 2023
    • First Security Mortgage Corporation - Owner President Loan Originator
      May 22, 1990 - Oct 11, 2019
    Memberships
    • Akron Cleveland Association of Realtors
    • Medina County Board of Realtors
    Addresses and Serving Areas

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 266514
    • OH - MLO.009849.000
    Gallery
    Del Lekan, Ruoff Mortgage - Gallery Photo
    Del Lekan, Ruoff Mortgage - Gallery Photo
    Hobbies
    • Golf
    • Home Improvement
    • Investing
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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