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Del Lekan, Ruoff Mortgage
VP Branch Manager | NMLS# 266514 | Ruoff Mortgage ...

Additional Licenses: NMLS# 266514 | OH - MLO.009849.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Del Lekan, Ruoff Mortgage has received a review with 5 star rating from Hannah R
Reply from Owner
September 17th, 2025 09:13 PM
Thank you, Hannah!
del and Jim were phenomenal to work with! so helpful and easy to talk to
Reply from Del Lekan
July 29th, 2025 04:01 PM
Thank you for your kind words, Hannah. I'm delighted to hear that you found working with Jim and me to be a positive experience. It's important to me that our interactions are both helpful and comfortable. If there's anything else you need,...
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Del Lekan, Ruoff Mortgage has received a review with 5 star rating from Ryan M
Reply from Owner
September 17th, 2025 09:09 PM
Thanks so much, Ryan!!
Communication and explaining everything very thoroughly
Reply from Del Lekan
July 28th, 2025 04:11 PM
I'm pleased to hear that you appreciated the thorough communication and explanations, Ryan. Making sure all details are clearly understood is a priority for me, and I'm glad it made a positive impact on your experience with Ruoff Mortgage....
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Communication throughout the whole process. Any time we had a question it was always answered quickly and often late in the evening.
Reply from Del Lekan, Ruoff Mortgage
July 14th, 2025 10:53 PM
Thanks Todd! Communication is the key to a successful transaction and I'm glad you were pleased with my ability to answer your questions when it was convenient for you. It was my pleasure working with you, let's do it again soon!
The team was very informative and precise with the information that I needed. They were very patient explaining everything to me so I could better understand the process as a first time home buyer. Thank you very much!
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Reply from Del Lekan, Ruoff Mortgage
July 14th, 2025 10:48 PM
I’m glad my team and I provided you with the clarity and patience you needed as a first-time home buyer, Andi. Making sure you felt informed and confident in the process is important to me. Thank you for sharing your experience with us at Ruoff...
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I appreciated the constant communication and response time.
Reply from Del Lekan, Ruoff Mortgage
July 14th, 2025 10:59 PM
It was my pleasure helping you buy your first home, Scott! I've found communication is the key to a successful transaction and I'm glad you were pleased with my efforts to answer your questions promptly, even well after normal business hours....
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Wonderful customer service
Reply from Del Lekan
May 13th, 2025 07:07 PM
I'm thrilled to hear that you were satisfied with the customer service, Paul. It was a pleasure assisting you at Ruoff Mortgage. Thank you for your kind words!
Great communication and a smooth transaction. Del is the best in the industry!
Reply from Del Lekan, Ruoff Mortgage
April 8th, 2025 07:22 PM
Mission accomplished, thanks Ginger and Isaac! Next!
Del Lekan was absolutely phenomenal! He was in constant communication with me, clarified all my questions, and really made the whole process easy, I would highly recommend him to anyone
Reply from Del Lekan
April 8th, 2025 07:24 PM
Very grateful for the opportunity to help you take this step, Mary Kay, and the generous feedback!
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About
Additional Licenses: NMLS# 266514 | OH - MLO.009849.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Specialities
Conventional, FHA, VA, USDA mortgage loans
Purchase and Refinance
1-4 Family, Condominium and Townhouse
Owner-Occupied and Investment properties
First Time Homebuyer Loans
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Positions
- Guaranteed Rate - VP of Mortgage LendingOct 14, 2019 - Feb 26, 2023
- First Security Mortgage Corporation - Owner President Loan OriginatorMay 22, 1990 - Oct 11, 2019
Memberships
- Akron Cleveland Association of Realtors
- Medina County Board of Realtors
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 266514
- OH - MLO.009849.000
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Hobbies
- Golf
- Home Improvement
- Investing
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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