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Del Lekan, Ruoff Mortgage

Name: Guaranteed Rate
Address: 4015 Darrow Rd Suite B, Stow, Ohio, 44224
Telephone: +1-216-999-3333
Rating: 4.96

VP Branch Manager | NMLS# 266514 | Ruoff Mortgage ...

Ruoff Mortgage - Stow

4.96

(163)

Mortgage

Mortgage Loan Officer

Contact Info

(216) 999-3333

3309835264

Stow, OH

https://www.ruoff.com/DelLekan

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.96

(163)

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Experience.com

4.94

(112)

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5.0

(51)

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The team communication and the easy of portal.

Reply from Del Lekan

October 1st, 2025 01:22 PM

It sounds like you found the communication and the portal access to be beneficial. I'm pleased that these aspects added value to your experience. If there's anything more you'd like to discuss or any further assistance you need, I'm here to...

Communication was amazing! Service was exceptional! Overall experience was definitely 10 stars! Loved dealing with the team! What highly recommend to everyone!

Reply from Del Lekan

September 30th, 2025 01:08 PM

It's wonderful to hear how positive your experience was with the communication and service. I'm glad my efforts contributed to such a favorable experience for you. If you ever need further assistance or have questions in the future, feel free...

My loan officer, Del Lekan was absolutely outstanding to work with, personable, professional, and always timely in communication. What really stood out was the level of care and commitment; not only did he make the entire process smooth and...

Reply from Owner

September 17th, 2025 08:28 PM

Thank you for your kind and humbling words, Tricia! A smooth and stress-free transaction is my goal and I'm thrilled to know that that was your experience. Being there for your closing was important to me to support you through completion and...

All was good thanks to Del

Reply from Del Lekan, Ruoff Mortgage

September 17th, 2025 08:33 PM

I appreciate your feedback, Dave, THANK YOU! I'm happy to know that I did good! Enjoy your new home, and if you have any questions or there's anything more I can help you with, CALL ME!

Del Lekan, Ruoff Mortgage has received a review with 5 star rating from Michael G

Reply from Owner

September 17th, 2025 08:35 PM

Thank you, Michael!

Excellent communication and attitude

Reply from Del Lekan, Ruoff Mortgage

September 17th, 2025 08:43 PM

Thank you very much for your feedback, Michael! Delivering a positive experience during the mortgage process is my goal...mission accomplished. I hope you are enjoying your own place, your patience paid off!If there's anything more I can assist...

Del was bery knowledagble and helpful throughout the entire process. Was a pleasure working with him!

Reply from Del Lekan

August 23rd, 2025 12:24 PM

Corey, thank you for your kind review. I'm really glad to hear that you found my assistance knowledgeable and helpful throughout the process. It was a pleasure working with you as well. If there's anything further I can do for you, just let...

Del was fantastic to work with! He is extremely knowledgeable in the industry and very proactive. He was on top of everything during the entire process and was very helpful in guiding us since this was our first time buying a home.

Reply from Owner

September 17th, 2025 09:07 PM

I truly appreciate your feedback, Lindsay! Thanks to you and Neil for allowing me to assist you in buying your first home!! I'm glad to know that my guidance was helpful during your first home-buying experience, and my proactive approach delivered...

Del was extremely knowledgable and on top of everything during the whole process. He took care of everything for us and was great to work with!

Reply from Del Lekan

July 30th, 2025 03:02 AM

Thank you, Lindsay, for sharing your experience. I'm so glad to hear that you found my support knowledgeable and that everything went smoothly throughout the process. It was my pleasure to handle the details for you. If there's anything else...

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About

Additional Licenses: NMLS# 266514 | OH - MLO.009849.000. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Construction Loan

Specialities

Conventional, FHA, VA, USDA mortgage loans

Purchase and Refinance

1-4 Family, Condominium and Townhouse

Owner-Occupied and Investment properties

First Time Homebuyer Loans

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Positions

Guaranteed Rate - VP of Mortgage Lending
Oct 14, 2019 - Feb 26, 2023
First Security Mortgage Corporation - Owner President Loan Originator
May 22, 1990 - Oct 11, 2019

Memberships