

Debi Jacques
Loan Officer

Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Frankie and Debi have been fantastic to work with. They have answered every one of our questions with swift precision. We were able to lock in a great interest rate and they took care of all of the details. I give them the highest recommendation...
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Frankie and Debi were great. They took care of everything; I just e-signed documents. They were very fast moving and made sure the experience was easy and positive.
Frankie and Debi are a dynamic team! They have served us at such a high level between response time, accurate information, forecasting costs, aggressive rates and an on time delivery! Beyond that they are such great people to know and you see...
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I can't say enough about Frankie and Debi! My experience with them was incredibly seamless and stress-free. They work tirelessly, day, night, and weekend on your behalf. They took a process that can be overwhelming and made it look so easy....
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I am a new homebuyer and came into this process with limited knowledge and not really knowing what to expect. Their expertise and willingness to help me achieve my goals was evident from the beginning. Everything was explained to me thoroughly...
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I read all the comments of Mr. Frankie and they said very good things I wrote him to Talk to him for the purchase of a Second property But not a single call has made me know that we are with the corona virus; but still they have not said by...
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Reply from Owner
June 8th, 2020 12:00 AM
Hello Gladys,I'm very sorry we never had the opportunity to officially meet each other, have a phone conversation, have an email exchange, or simply have a text dialogue. Zillow emailed me your lead at 8:05 PM, on Thursday, May 28, 2020. When...
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The whole process was easy and smooth. Communication was excellent and any questions we had were answered very quickly.Some processes had changed due to covid-19 and Debi and Frankie kept us updated on any and all changes.
Frankie and Debi were extremely easy to work with throughout the whole process. They got us a great rate and were transparent with everything that they were doing. Any time I had a question I could email, text, or call them and they would respond...
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They were extremely knowledgeable, thorough, and prompt in their communications in handling the refinancing of our loan. They take tremendous care of their clients.
My process went very smooth! All i had to do is send them the information they needed and Alcova mortgage took care of the rest! From speaking with my agent to home owners insurance to closing! This was a great experience for me and i highly...
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About
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.
ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger.
Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Home Loans
VA Home Loans
FHA Home Loans
USDA Home Loans
First Time Home Buyer Loans
Down Payment Assistance
Jumbo Home Loans
DSCR Loans
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Addresses and Serving Areas
Primary Serving Area
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID#1401836
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance