

Debi Jacques
Loan Officer

Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
There's nothing he could have done better. He was very informative on any changes that came up and always responded back to me within the hour (but 98% of the time he answers on first call) even took my calls after hours. Quickly had me approved...
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I highly recommend Frankie Jacques. I have closed on several investment properties and have never had this type of amazing customer service. His years of experience made the mortgage process very clear. Frankie Jacques is my mortgage person...
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Frankie was awesome through my whole home purchasing experience. As a first time home buyer I really didn't know where to start so I called the first mortgage broker Zillow posted. Lucky for me, that was Frankie. From that first phone call...
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Frankie was extremely knowledgeable and professional throughout the entire loan process. He kept us informed on everything that was going on and what steps to expect next. He was extremely dependable as well. If I ever contacted him, he was...
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Frankie is a perfect blend of professional ability with a personal touch. Throughout our entire mortgage process we never felt like we didn't know where things were and what we needed to do. Being our first home purchase, we had plenty of questions...
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Frankie is extremely thorough and will take the time to answer any and all of your questions and concerns.I highly recommend his expertise, arranging from refinance to retirement programs.
Frankie has helped me purchase a home twice and served as my financial adviser. He provided me with marketing wisdom, financial expertise, and was hands on all the way, answering my many questions promptly and with wisdom.He is exceptional...
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Frankie has provided a tremendous service for going through our mortgage refinance. He led us step by step through the entire process, provided detailed information with options and worked tirelessly to ensure that our application, processing...
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It is easy for me to say that Frankie Jacques exceeded our expectations! He was a pleasure to work with. He kept us informed throughout the entire mortgage process. Due to his professionalism and commitment to customer service, I would recommend...
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Frankie is the best! He always answers the phone or at least responds promptly. He always takes the time to talk and explain things; as a first time home buyer this was very helpful to me.
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About
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.
ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger.
Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Home Loans
VA Home Loans
FHA Home Loans
USDA Home Loans
First Time Home Buyer Loans
Down Payment Assistance
Jumbo Home Loans
DSCR Loans
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID#1401836
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance