

Debi Jacques
Loan Officer

Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
This is the second time I go Through Frankie and as always it was a pleasure to work with him. He kept me informed of the entire process and they were on top of it.
Debi and the Alcova Mortgage Team are timely, professional, and everything you look for in a Loan Officer. Full transparency and guidance is what you expect in a home buying process, and the Alcova Mortgage Team truly goes above and beyond...
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Frankie and Debi are the very best. They are quick to respond and you can tell they really care. I used them for the purchase of a previous home and was hoping to use them again for the purchase of a new home, but the builder offered an incentive...
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Frankie and Debi are kind, professional, and quick to respond. My wife and I were first-time home buyers, and we were nervous about starting to purchase a home. However, Frankie and Debi quickly calmed our nerves. Even when we had a late night...
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Received very fast responses and turnaround. The process was mostly automated and very simple! Customer service was excellent! Interest rate was competitive however I’m not convinced it was the lowest we could have found.
Frankie & Debi both were AWESOME! I would give 10 stars if I could. They went above and beyond to assist me in my home buying process. There wasn't a question I asked that wasn't answered! I would do the entire process over if they could be...
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Frankie and Debi were the best to work with! Their online system is super user friendly and keeps all the documents in a secure location. They are super responsive
Extremely satisfied with Alcova Mortgage!! Both Frankie and Debi were awesome to work with! Quick approval process, very responsive (even after hours) and any time we had a question there was no hesitation in providing us the answer! I would...
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Great group of people and they went out their way to answer all my questions. Highly recommend Alcova Mortgage. Frankie and Debi were easy to reach and knowledgeable.
Where do I begin to talk about how great Frankie and Debi are. We looked to get a home back in April (2020) and we didn't like the amount we got. When we told Frankie that we were going to wait and come back later there was no guilt or pressure....
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About
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.
ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger.
Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Home Loans
VA Home Loans
FHA Home Loans
USDA Home Loans
First Time Home Buyer Loans
Down Payment Assistance
Jumbo Home Loans
DSCR Loans
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID#1401836
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance