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Debi Jacques - Loan Officer in Powhatan, VA

Debi Jacques

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Loan Officer

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Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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5 Star
99%
4 Star
1%
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1%
Reviews from Web
  • Encompass
    G
    George S W
    Chester, VA
    Posted on October 1st, 2025 12:54 PM
    Debi has provided exceptional customer service while processing my refinance. I was made aware of the entire process every step of the way. I am a repeat customer and will reccomend Debi Jacques at Alcova Mortgage whenever given the opportunity....
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    Reply from Debi Jacques
    October 1st, 2025 07:37 PM
    I'm grateful for your kind words, George. It's wonderful to know that you felt well-informed throughout your refinance process. Building lasting relationships with clients is important to me, and I appreciate your continued trust. Your willingness...
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    Megan D B
    Midlothian, VA
    Posted on July 21st, 2025 02:05 PM
    Love the personal service, friendly team, and expert advice!
    Reply from Debi Jacques
    July 22nd, 2025 11:34 AM
    Megan, thank you so much for sharing your experience. I'm delighted that you appreciated the personal service and expert advice I strive to offer. It's important to me that my clients feel well-supported, and I'm pleased you found our team...
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    Gerson I G
    South Chesterfield, VA
    Posted on June 24th, 2025 02:47 PM
    How easy and helpful everyone was along the way
    Reply from Debi Jacques
    July 22nd, 2025 11:34 AM
    Gerson, thank you for sharing your experience. I'm glad to hear that you found the process easy and helpful. It's important to me that my clients feel supported every step of the way. If there's anything else you need or any questions come...
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    Catherine O
    Midlothian, VA
    Posted on May 12th, 2025 02:38 PM
    Had a great and effortless experience. communication was constant . Helped me navigate the whole process.
    Reply from Debi Jacques
    May 13th, 2025 01:16 PM
    Thank you so much for your kind review Catherine. It was such a pleasure working with you and we wish you all the best!!
  • Encompass
    R
    Ronal E J
    Richmond, VA
    Posted on December 8th, 2024 03:27 PM
    Very professional and she always there to answer any questions, I'm very happy to work with her, thanks for everything!
    Reply from Debi Jacques
    December 11th, 2024 03:29 PM
    I'm thrilled to hear that you're happy with the service provided, Ronal! Your satisfaction is my top priority, and I'm glad I could assist you with all your questions. It was a pleasure working with you as well. Thank you for the wonderful...
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    Troy W T
    Beaverdam, VA
    Posted on September 12th, 2024 12:11 PM
    Frank and Debi were recommended to me by a trusted friend so I have not had the pleasure of working with them previously. However, you would've never known that because we were treated like gold! Our small part of the process was effortless...
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    Reply from DEBI JACQUES
    September 12th, 2024 12:41 PM
    Thank you so much for your kind words Troy. It was a joy to help you through this process and and we wish you much luck with your new rental property. It's reassuring to know that the mortgage experience was great for you, as that's what we...
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  • Encompass
    A
    Alexis R H
    Powhatan, VA
    Posted on September 6th, 2024 02:47 PM
    Thank you so much for helping us through the process of buying our first home at a very young age! I am very, very blessed and thankful that you guys made this whole experience stress-free ! The communication was amazing throughout the whole...
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    Reply from DEBI JACQUES
    September 6th, 2024 06:19 PM
    Alexis, I'm absolutely thrilled to hear about your positive experience in buying your first home with ALCOVA Mortgage. It was truly a pleasure assisting you throughout the process, and your kind comments are deeply appreciated. It's great to...
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  • Encompass
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    George S W
    North Chesterfield, VA
    Posted on June 24th, 2024 05:28 PM
    Debi and Frankie Jacques supported me and communicated with me throughout my entire loan process. They were thorough in explaining what steps of the loan process I was at, and did so with overwhelming customer service. I was very pleased with...
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    Reply from DEBI JACQUES
    June 25th, 2024 11:44 AM
    Thank you so much for your wonderful review, George! I'm thrilled that you were pleased with the service you received from Frankie and myself during your loan process. It was our pleasure to guide you through each step and keep you informed...
    read more
  • Encompass
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    Daniel S B
    Midlothian, VA
    Posted on June 10th, 2024 08:57 PM
    Debi does an amazing job of keeping you up to date thru the entire loan process. She is very knowledgeable, and I can't recommend her enough!!!
    Reply from DEBI JACQUES
    June 13th, 2024 08:58 PM
    I am so pleased to hear that you found my service helpful, Daniel! It's always my goal to keep clients informed and comfortable throughout the entire loan process. Your kind words and recommendation mean a lot to me. Looking forward to helping...
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  • Encompass
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    Greta S
    Henrico, VA
    Posted on May 22nd, 2024 07:00 PM
    Debi (and Frankie) were both so caring, attentive, and knowledgeable without being pushy or annoying. They understand the promptness needed when putting in an offer on a home, and they are super accommodating of making sure you know all of...
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  • 11–20 of 140
    About
    Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business. ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger. Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Conventional Home Loans
    VA Home Loans
    FHA Home Loans
    USDA Home Loans
    First Time Home Buyer Loans
    Down Payment Assistance
    Jumbo Home Loans
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    Addresses and Serving Areas

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS ID#1401836
    Disclaimer
    ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance