Debi Jacques
Loan Officer
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Frankie and Debi Jacques were awesome to work with! They offered options, provided solutions, and guided us the whole way. When our deal started to go sideways, they fought for us by running numbers even though it was Friday evening into Saturday....
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Frankie helped my wife and I with the purchase of our first home. We couldn’t be happier with our experience with Frankie from start to finish. We basically just filled out the application and he took it from there. He updated us continuously...
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Alcova Mortgage was easy,fast,efficient, always available for questions. Frankie and Debi kept us informed on every step of the process. This is the 2nd time our family has worked with this team and will continue to do so in the future for...
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Reply from Owner
October 4th, 2019 12:00 AM
Thank you for taking the time to tell us about your experience. It was great working with you a second time!
We had an 80/20 home mortgage. We wanted to refinance to have only one mortgage with one monthly payment. We tried working with another lender, but they weren't really listening to us and and getting all the details, so in the end we were unable...
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Frankie, and his wife Debi were so extremely helpful and knowledgeable. I felt like the whole process went so easily and without any surprises. Frankie has his own check list of things he has learned in his time that he goes through and makes...
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This was our first time buying a home and It was made so easy for us! We were walked through every process and every detail was explained thoroughly!
There was not a time that I called Frankie that he did not pick up the phone or call me back within minutes. The whole process was painless and there were no surprises. He was able to expedite my closing because of his diligent and efficient...
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Reply from Owner
July 3rd, 2019 12:00 AM
Thank you so much for the review! We think Frankie is pretty awesome too!
I cannot say enough good things about these guys. As first time home buyers, my husband and I were overwhelmed with the whole process. Frankie was informative and insightful from beginning to end. Frankie was available any time of day that...
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Reply from Owner
July 3rd, 2019 12:00 AM
Thank you for taking the time to tell us about your experience. Please refer us to your friends and family!
Frankie and Debi were amazing! They were always in touch and made the process so seamless. I was amazed how fast we were approved and how quickly we were able to get our loan. We were very happy with them and would refer and use them again...
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Reply from Owner
July 3rd, 2019 12:00 AM
Thank you for the stellar review! We think Frankie and Debi are pretty awesome, too!
Frankie was absolutely wonderful and made the lending process seamless! He was very prompt with responding to my questions! Wonderful!! I would highly recommend him!
Reply from Owner
June 18th, 2019 12:00 AM
Thank you for taking the time to tell us about your experience. Please refer us to your friends and family!
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About
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.
ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger.
Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Home Loans
VA Home Loans
FHA Home Loans
USDA Home Loans
First Time Home Buyer Loans
Down Payment Assistance
Jumbo Home Loans
DSCR Loans
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID#1401836
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance