Dean Hayes
Area Sales Manager | NMLS #114235
Western Washington University
I've been helping homebuyers and partners for over 20 years, specializing in purchase loans, self-employed borrowers, and Divorce Mortgage Guidance. With over $190M in closings since 2019, I love guiding clients to homeownership while servi... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Courteous, and professional. Dean and his team were on top of everything and kept us informed every step of the way. They were quick to reply to any and all questions. Great service.
The level of communication and support was awesome. Naomi was the MVP. She was so responsive and helpful. She went above and beyond. I also appreciate Dean taking the time to walk us through the details multiple times. This was our 4th time...
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Reply from Dean Hayes
June 25th, 2024 08:35 PM
Hello Kristen, Thank you for giving us the opportunity to serve you for the 4th time and for your overall positive feedback. I'm pleased to hear that Naomi and the entire Bay Equity Home Loans team were able to meet your expectations.I take...
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The team was very proactive in helping us get things done quickly and everyone was very pleasant. Naomi rocks!!
Reply from Dean Hayes
June 25th, 2024 08:35 PM
I'm thrilled to hear that you had such a positive experience with our team, Virginia. We at Bay Equity Home Loans always strive to be proactive and efficient in our services. I'm delighted to know that Naomi and the rest of the team were able...
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People from the team were incredibly friendly and efficient at keeping our closing date on track!
Reply from Dean Hayes
June 25th, 2024 08:36 PM
Thank you, Camille, for the positive review! We're thrilled to hear that you found our team at Bay Equity Home Loans friendly and efficient. We always aim to keep the closing process streamlined for our clients. It was a pleasure working with...
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Excellent communication and ability to answer questions.
Reply from Dean Hayes
June 25th, 2024 08:37 PM
I'm thrilled to hear that you had such a positive experience, Barry! It was my pleasure to assist you with your home loan needs. I take pride in communicating effectively and answering any questions that arise. Your kind words and the 5-star...
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Excellent communication and ability to answer questions. The Dean Hayes team walked me through the process the process and held my hand the entire way. I never had to wonder or worry about what was happening they kept me updated daily and weekly....
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Through no fault of Dean and his group, our experience was just okay because of the new hoops and hurdles to refinance this home. We have been in this house for 10 years. There were numerous items that were needed, at a considerable expense,...
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Reply from Dean Hayes
June 25th, 2024 08:40 PM
Thanks for taking the time to provide such a detailed review, Brit. I appreciate your honest feedback and totally understand where you're coming from. It's unfortunate that the current mortgage climate resulted in more hoops to jump through...
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was kept updated,all questions answered or resolved in a timely manner.
Reply from Dean Hayes
March 16th, 2022 12:27 AM
Thank you so much Jim! We enjoyed working with you both!
Dean and his staff are amazing people and great to work with
Reply from Dean Hayes
March 16th, 2022 12:28 AM
Thank you so much for the 5 star review Sam!
The team is wonderful and friendly, very responsive to any questions and willing to go above and beyond to smooth the bumps in the road that happen when buying a home. Being able to call and get updates and answers to questions anytime is fantastic....
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Reply from Dean Hayes
September 27th, 2023 03:14 AM
Thank you so much for this amazing review! We hope you are loving your new home!
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About
I've been helping homebuyers and partners for over 20 years, specializing in purchase loans, self-employed borrowers, and Divorce Mortgage Guidance. With over $190M in closings since 2019, I love guiding clients to homeownership while serving the unique needs of our Northwest Washington community.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Education
- Western Washington UniversityComputer ScienceAssociate of Arts (AA)Jan 1988 -Jun 1990
- Western Washington UniversityBusiness AdministrationAssociate of Arts (AA)Jan 1988 -Jun 1990
Positions
- Rocket Mortgage, LLC: NMLS #3030 - Executive Loan OfficerFeb 1st, 2012 - Current
Memberships
- North Puget Sound Association of Realtors
- National Association of Realtors
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2002
Time Zone
Pacific Standard Time (PST)
Licenses
- WA MLO ID#114235
- AZ MLO ID#1034522
- CA #CA-DFPI114235
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Achievements
- Bay Equity Home Loans President's Club 2020, 2017, 2016, 2014
- Washington Realtors Affiliate of the Year 2009
- NPSAR Affiliate of the Year 2009 & 2005
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Disclaimer
Rocket Mortgage, 1050 Woodward Ave., Detroit, MI 48226-1906
NMLS #3030. https://www.nmlsconsumeraccess.org/
©2000-2025 Rocket Mortgage, LLC. All rights reserved. Lending services provided by Rocket Mortgage, LLC.
Rocket Mortgage, LLC, Rocket Homes Real Estate LLC, Rocket Card, LLC, RockLoans Marketplace LLC (doing business as Rocket Loans), and Rocket Money, Inc., are separate operating subsidiaries of Rocket Limited Partnership. Redfin Corporation is an affiliated business of Rocket Limited Partnership. Each company is a separate legal entity operated and managed through its own management and governance structure. Rocket Limited Partnership is an indirect, wholly owned subsidiary of Rocket Companies, Inc. (NYSE: RKT).