Dean Hayes
Area Sales Manager | NMLS #114235
Western Washington University
I've been helping homebuyers and partners for over 20 years, specializing in purchase loans, self-employed borrowers, and Divorce Mortgage Guidance. With over $190M in closings since 2019, I love guiding clients to homeownership while servi... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
The team is wonderful and friendly, very responsive to any questions and willing to go above and beyond to smooth the bumps in the road that happen when buying a home. Being able to call and get updates and answers to questions anytime is fantastic....
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Reply from Owner
March 28th, 2022 12:00 AM
Thank you so much for this amazing review! We hope you are loving your new home!
The team worked with us to figure out how to keep our cash out refinancing on track even when flood damage interrupted the process.
Reply from Dean Hayes
June 25th, 2024 08:43 PM
I appreciate your feedback, Kristen. It was certainly a challenging situation with the unexpected flood damage but I'm glad we were able to keep your cash out refinancing on track. At Bay Equity Home Loans, we always strive to find solutions...
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The team was very helpful and did what they could in their power to help and move things along smoothly. I appreciated the kindness and promptness of everyone.
Reply from Dean Hayes
June 25th, 2024 08:44 PM
I'm thrilled to hear you had such a positive experience with our team at Bay Equity Home Loans, Kaileh. Your kind words mean a lot and it's feedback like yours that motivates us to go the extra mile. We always strive to provide the kind of...
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Working out all the details to make our purchase a reality.
Reply from Dean Hayes
June 25th, 2024 08:49 PM
I'm thrilled to hear that you had a positive experience working with me at Bay Equity Home Loans. It was my pleasure to assist you in making your purchase a reality. Your feedback is greatly appreciated and I look forward to potentially working...
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Everyone in the office is VERY knowledgeable and explains with so much clarity and patience. It makes the entire process so easy!
Reply from Dean Hayes
June 25th, 2024 09:14 PM
I'm thrilled to hear such positive feedback, Andi. Our mission at Bay Equity Home Loans is to make the loan process as seamless as possible and I'm glad to know we were able to achieve that with you. If you ever need any further clarification...
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The amount of communication to keep me up to date, making all of the paperwork easy, and just helping me get through the whole process without the pain of a normal home buying experience was the best thing I could have asked for with my first...
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Reply from Dean Hayes
June 26th, 2024 03:09 PM
Hi Jayson, Your words just made my day! I'm thrilled that you had such a positive experience with us at Bay Equity Home Loans. It was a pleasure to help guide you through your first home buying process and ensure it was as smooth and painless...
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Helpful professional service
Reply from Dean Hayes
June 25th, 2024 09:21 PM
Thank you for taking the time to leave such a positive review, Kent! I'm thrilled to hear that you found my service helpful and professional. At Bay Equity Home Loans, we strive to provide the highest level of service to all our clients. It...
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A very helpful and professional staff with good service and they answered all of my questions through the entire process.. very easy to work with…rates were fair as was refi costs… over all a good and relatively painless experience…
Reply from Owner
January 5th, 2022 12:00 AM
Thank you so much for the 5 star review! We appreciate you and your business!
Communication
Friendliness
Reply from Dean Hayes
June 26th, 2024 03:02 PM
I'm really grateful for your fantastic rating, Tamera. It's wonderful to know that you were satisfied with the way we communicated and handled our interactions. At the Dean Hayes Team @ Bay Equity Home Loans, we put friendliness and clear communication...
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Constant communication
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About
I've been helping homebuyers and partners for over 20 years, specializing in purchase loans, self-employed borrowers, and Divorce Mortgage Guidance. With over $190M in closings since 2019, I love guiding clients to homeownership while serving the unique needs of our Northwest Washington community.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Education
- Western Washington UniversityComputer ScienceAssociate of Arts (AA)Jan 1988 -Jun 1990
- Western Washington UniversityBusiness AdministrationAssociate of Arts (AA)Jan 1988 -Jun 1990
Positions
- Rocket Mortgage, LLC: NMLS #3030 - Executive Loan OfficerFeb 1st, 2012 - Current
Memberships
- North Puget Sound Association of Realtors
- National Association of Realtors
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2002
Time Zone
Pacific Standard Time (PST)
Licenses
- WA MLO ID#114235
- AZ MLO ID#1034522
- CA #CA-DFPI114235
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Achievements
- Bay Equity Home Loans President's Club 2020, 2017, 2016, 2014
- Washington Realtors Affiliate of the Year 2009
- NPSAR Affiliate of the Year 2009 & 2005
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Disclaimer
Rocket Mortgage, 1050 Woodward Ave., Detroit, MI 48226-1906
NMLS #3030. https://www.nmlsconsumeraccess.org/
©2000-2025 Rocket Mortgage, LLC. All rights reserved. Lending services provided by Rocket Mortgage, LLC.
Rocket Mortgage, LLC, Rocket Homes Real Estate LLC, Rocket Card, LLC, RockLoans Marketplace LLC (doing business as Rocket Loans), and Rocket Money, Inc., are separate operating subsidiaries of Rocket Limited Partnership. Redfin Corporation is an affiliated business of Rocket Limited Partnership. Each company is a separate legal entity operated and managed through its own management and governance structure. Rocket Limited Partnership is an indirect, wholly owned subsidiary of Rocket Companies, Inc. (NYSE: RKT).