

Dean Hayes
Area Sales Manager | NMLS #114235


Western Washington University
I've been helping homebuyers and partners for over 20 years, specializing in purchase loans, self-employed borrowers, and Divorce Mortgage Guidance. With over $190M in closings since 2019, I love guiding clients to homeownership while servi... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
I received excellent support from Dean and his team on my recent condo purchase. The lending process can be stressful, but I always felt like I was kept in the loop by Dean and his associates. Their communication was great! Thank you for helping...
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They listened! Most of the time that does not happen. In being a good listener your so much more effective in your job performance but more importantly the good results. My requests were more complicated than most, so starting with a good team...
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Reply from Dean Hayes
October 28th, 2022 09:40 PM
Thank you for the amazing review Diane! We enjoyed working with you!
They listened! Most of the time that does not happen. In being a good listener your so much more effective in your job performance but more importantly the good results. My requests were more complicated than most, so starting with a good team...
read more
First impressions are very important to me and Dean was my first point of contact. He thanked me for considering Bay Equity and took the time to explain the paperwork required and the step by step process needed for loan approval. It was clear...
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Reply from Owner
June 28th, 2022 05:13 PM
Thank you so much for this amazing review Bruce! It was a pleasure to work with you!
Communication is awesome and diligent
Reply from Dean Hayes
June 25th, 2024 08:30 PM
Hey Tiffany, I'm delighted to hear that you had a positive experience with our communication here at Bay Equity Home Loans. Your feedback is very much appreciated and it motivates us to continue offering excellent and diligent service. Thanks...
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First impressions are very important to me and Dean was my first point of contact. He thanked me for considering Bay Equity and took the time to explain the paperwork required and the step by step process needed for loan approval. It was clear...
read more
Reply from Dean Hayes
June 25th, 2024 08:31 PM
Thanks for taking the time to share your experience, Bruce. I'm truly happy to hear you felt prioritized by the team. Clear and effective communication is something we pride ourselves on, and your feedback lets us know we're on the right track....
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Dean thinks outside the box and researched solutions to our unique lending scenario that allowed us to lock in at a lower interest rate and save money in the long run.
Reply from Dean Hayes
June 25th, 2024 08:31 PM
I'm delighted to hear that you found value in our unique lending solutions. Erin, your feedback reinforces the importance of thinking outside the box to deliver the best outcomes for our clients. My goal at Bay Equity Home Loans is always to...
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Creative solutions and customer focused.
Reply from Dean Hayes
June 25th, 2024 08:32 PM
I appreciate your kind words, Sol. It's always rewarding to hear that our focus on creative solutions and customer satisfaction at Bay Equity Home Loans is noticed and appreciated. Your 5 star rating means a lot. We look forward to assisting...
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Great communication
Reply from Dean Hayes
June 25th, 2024 08:32 PM
I'm thrilled to know that you found my communication satisfactory, Margaret. I always aim to be clear and open with all my clients. Your excellent rating is much appreciated. I hope to have the chance to assist you with your future needs at...
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Courteous, and professional. Dean and his team were on top of everything and kept us informed every step of the way. They were quick to reply to any and all questions. Great service.
Reply from Dean Hayes
June 25th, 2024 08:34 PM
John, I appreciate your kind words and the perfect rating. My team and I at Bay Equity Home Loans strive to keep our clients informed and respond promptly to all inquiries. It's great to hear that our efforts resonated with you. Thank you once...
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About
I've been helping homebuyers and partners for over 20 years, specializing in purchase loans, self-employed borrowers, and Divorce Mortgage Guidance. With over $190M in closings since 2019, I love guiding clients to homeownership while serving the unique needs of our Northwest Washington community.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Education
- Western Washington UniversityComputer ScienceAssociate of Arts (AA)Jan 1988 -Jun 1990

- Western Washington UniversityBusiness AdministrationAssociate of Arts (AA)Jan 1988 -Jun 1990

Positions
- Rocket Mortgage, LLC: NMLS #3030 - Executive Loan OfficerFeb 1st, 2012 - Current
Memberships
- North Puget Sound Association of Realtors
- National Association of Realtors
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2002
Time Zone
Pacific Standard Time (PST)
Licenses
- WA MLO ID#114235
- AZ MLO ID#1034522
- CA #CA-DFPI114235
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Achievements
- Bay Equity Home Loans President's Club 2020, 2017, 2016, 2014
- Washington Realtors Affiliate of the Year 2009
- NPSAR Affiliate of the Year 2009 & 2005
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Disclaimer
Rocket Mortgage, 1050 Woodward Ave., Detroit, MI 48226-1906
NMLS #3030. https://www.nmlsconsumeraccess.org/
©2000-2025 Rocket Mortgage, LLC. All rights reserved. Lending services provided by Rocket Mortgage, LLC.
Rocket Mortgage, LLC, Rocket Homes Real Estate LLC, Rocket Card, LLC, RockLoans Marketplace LLC (doing business as Rocket Loans), and Rocket Money, Inc., are separate operating subsidiaries of Rocket Limited Partnership. Redfin Corporation is an affiliated business of Rocket Limited Partnership. Each company is a separate legal entity operated and managed through its own management and governance structure. Rocket Limited Partnership is an indirect, wholly owned subsidiary of Rocket Companies, Inc. (NYSE: RKT).