Cynthia Holthouse
Branch Manager | NMLS # 452739
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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I wanted to share my recent experience of buying a home, as it was truly a positive one. From start to finish, the process was smooth, and I felt supported every step of the way. Cynthia was incredibly knowledgeable and attentive, ensuring...
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Reply from Cynthia Holthouse
July 11th, 2025 10:02 PM
I appreciate you sharing your positive home-buying experience. I'm glad to hear that you felt supported and that the process went smoothly. It's wonderful to know that my knowledge and attentiveness made a difference for you. Your cooperation...
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This is our second time working with Cynthia Holthouse. She's phenomenal to work with and always prompt in response. She answers her phone after hours and always is on our side when we need her. I would highly recommend her to any family of...
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Reply from Cynthia Holthouse
July 10th, 2025 01:15 AM
Desi, thank you for your kind words and continued trust. I'm thrilled to hear that your experience with me has been consistently positive. I truly appreciate your recommendation and look forward to assisting you whenever you need it.Being available...
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What is there to say besides, Cynthia is fabulous. She's is my go to source for any and all information on lending and market trends. Her work ethic is legendary and her comunication is excellent.
Reply from Cynthia Holthouse
May 19th, 2025 09:42 PM
I'm thrilled to hear that you find me to be a reliable source for lending and market trends information. Your kind words about my work ethic and communication mean a lot. It has been a pleasure assisting you. Thank you for your wonderful feedback....
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Cynthia kept me updated on every aspect of this transaction. She was exceptionally supportive and patient with the issues that kept arising.
Reply from Cynthia Holthouse
May 13th, 2025 11:59 PM
I'm thrilled to hear that you felt well-informed throughout the transaction, Sharon. It was a pleasure assisting you, and your kind words about my support and patience mean a lot. Thank you for trusting Mason-McDuffie Mortgage with your needs....
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She has a great personality and was very
patient with us
Reply from Cynthia Holthouse
April 15th, 2025 06:07 PM
I'm glad to hear that you appreciated my personality and patience during your mortgage process. It was a pleasure working with you, and I appreciate your kind words. If there's anything more I can do for you, please let me know. Congratulations...
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She never gave up!
Reply from Cynthia Holthouse
February 11th, 2025 10:20 PM
Never give up! You didn't either Kris and your faith in my abilities is the best compliment, thank you. We did it!
over promised and under delivered. We were supposed to close in 25 days and it took 60. Lack of communication, things that should've been checked off and taken care of weeks before. Challenges do pop up, but those should be the only thing holding...
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Reply from Cynthia Holthouse
February 11th, 2025 10:37 PM
I sincerely apologize that your experience with Mason-McDuffie and myself fell short of expectations. A 60-day close is certainly not our standard, and 25 days, while ambitious, isn't unheard of. I understand your frustration with the lack...
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is not ideal.
Reply from Cynthia Holthouse
January 13th, 2025 09:40 PM
I appreciate your feedback, Alvaro. It seems we fell short of your expectations and for that, I apologize. Striving for excellence is always our goal at Mason-McDuffie Mortgage. I would love the opportunity to learn more about your experience...
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As a Realtor, I’ve worked with many lenders, and Cynthia truly stands out. She went above and beyond for our mutual client, ensuring every detail was handled with care and professionalism. Cynthia was always available to answer questions, tackle...
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Reply from Cynthia Holthouse
January 13th, 2025 09:44 PM
Thank you so much, Karey, for your kind words and support. Your review truly reflects the effort I put into every client's needs, and I'm thrilled to see it recognized. I also appreciate your invaluable partnership as a Realtor and look forward...
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Cut me u. . . . hi
Reply from Cynthia Holthouse
January 13th, 2025 09:44 PM
I appreciate your positive review, Joseph! I'm thrilled to hear your experience with Mason-McDuffie Mortgage was satisfactory. Please don't hesitate to reach out if there's anything more we can assist you with in the future. Thanks again for...
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Licensed in CA and ID -Bank Statement, Reverse Mortgage, Jumbo w/low reserves, VA, FHA, FTHB
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Positions
- Mason McDuffie Mortgage - Branch ManagerOct 1st, 2018 - Current
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 452739
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.