Cynthia Holthouse
Branch Manager | NMLS# 452739
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations... Show More
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Reviews from Web
Cynthia explained the process and was always available if I had questions. I would highly recommend her.
Reply from Cynthia Holthouse
October 14th, 2026 06:43 PM
Thank you so much for your generous review, Shauna. It was truly a pleasure assisting you with your mortgage needs. I'm glad I could be there to help explain the process and answer any of your questions. Your recommendation means a lot to me...
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Cynthia explained the process and was always available if I had questions. I would highly recommend her.
Reply from Cynthia Holthouse
October 14th, 2026 06:43 PM
Thank you so much for your generous review, Shauna. It was truly a pleasure assisting you with your mortgage needs. I'm glad I could be there to help explain the process and answer any of your questions. Your recommendation means a lot to me...
read more
Simple, it was Cynthia's professionalism and persistence.
Reply from Cynthia Holthouse
October 14th, 2026 06:43 PM
Thank you so much, Bernd, for your kind words. I appreciate your recognition of my professionalism and persistence. It is clients like you that make my work at Mason-McDuffie Mortgage truly rewarding. I'm always here to assist you with any...
read more
Simple, it was Cynthia's professionalism and persistence.
Reply from Cynthia Holthouse
October 14th, 2026 06:43 PM
Thank you so much, Bernd, for your kind words. I appreciate your recognition of my professionalism and persistence. It is clients like you that make my work at Mason-McDuffie Mortgage truly rewarding. I'm always here to assist you with any...
read more
The buyers were stressed out. They had to make multiple trips to sign loan docs and the loan funded later than planned. Close of escrow date slipped. I’m not sure if your office could have done anything differently to avoid the situation, but...
read more
Reply from Cynthia Holthouse
October 14th, 2026 06:43 PM
Thank you, Amy, for taking the time to share your feedback. I sincerely apologize for any stress caused during the loan process. It's our goal at Mason-McDuffie Mortgage to provide a smooth, efficient experience and I regret that we fell short...
read more
The buyers were stressed out. They had to make multiple trips to sign loan docs and the loan funded later than planned. Close of escrow date slipped. I’m not sure if your office could have done anything differently to avoid the situation, but...
read more
Reply from Cynthia Holthouse
October 14th, 2026 06:43 PM
Thank you, Amy, for taking the time to share your feedback. I sincerely apologize for any stress caused during the loan process. It's our goal at Mason-McDuffie Mortgage to provide a smooth, efficient experience and I regret that we fell short...
read more
Cynthia was fantastic to work with. She was extremely knowledgeable and helpful throughout the entire process. I would absolutely recommend Cynthia to anyone I know.
Cynthia was fantastic to work with. She was extremely knowledgeable and helpful throughout the entire process. I would absolutely recommend Cynthia to anyone I know.
Cynthia was always helpful when I had question. Very pleasant to deal with.
Cynthia was always helpful when I had question. Very pleasant to deal with.
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About
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.
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VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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