

Cynthia Holthouse
Branch Manager | NMLS# 452739

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations... Show More
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Reviews from Web
She never gave up!
Reply from Cynthia Holthouse
October 14th, 2026 06:43 PM
Never give up! You didn't either Kris and your faith in my abilities is the best compliment, thank you. We did it!
She never gave up!
Reply from Cynthia Holthouse
October 14th, 2026 06:43 PM
Never give up! You didn't either Kris and your faith in my abilities is the best compliment, thank you. We did it!
over promised and under delivered. We were supposed to close in 25 days and it took 60. Lack of communication, things that should've been checked off and taken care of weeks before. Challenges do pop up, but those should be the only thing holding...
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Reply from Cynthia Holthouse
October 14th, 2026 06:43 PM
I sincerely apologize that your experience with Mason-McDuffie and myself fell short of expectations. A 60-day close is certainly not our standard, and 25 days, while ambitious, isn't unheard of. I understand your frustration with the lack...
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over promised and under delivered. We were supposed to close in 25 days and it took 60. Lack of communication, things that should've been checked off and taken care of weeks before. Challenges do pop up, but those should be the only thing holding...
read more
Reply from Cynthia Holthouse
October 14th, 2026 06:43 PM
I sincerely apologize that your experience with Mason-McDuffie and myself fell short of expectations. A 60-day close is certainly not our standard, and 25 days, while ambitious, isn't unheard of. I understand your frustration with the lack...
read more
is not ideal.
Reply from Cynthia Holthouse
October 14th, 2026 06:43 PM
I appreciate your feedback, Alvaro. It seems we fell short of your expectations and for that, I apologize. Striving for excellence is always our goal at Mason-McDuffie Mortgage. I would love the opportunity to learn more about your experience...
read more
is not ideal.
Reply from Cynthia Holthouse
October 14th, 2026 06:43 PM
I appreciate your feedback, Alvaro. It seems we fell short of your expectations and for that, I apologize. Striving for excellence is always our goal at Mason-McDuffie Mortgage. I would love the opportunity to learn more about your experience...
read more
As a Realtor, I’ve worked with many lenders, and Cynthia truly stands out. She went above and beyond for our mutual client, ensuring every detail was handled with care and professionalism. Cynthia was always available to answer questions, tackle...
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Reply from Cynthia Holthouse
October 14th, 2026 06:43 PM
Thank you so much, Karey, for your kind words and support. Your review truly reflects the effort I put into every client's needs, and I'm thrilled to see it recognized. I also appreciate your invaluable partnership as a Realtor and look forward...
read more
As a Realtor, I’ve worked with many lenders, and Cynthia truly stands out. She went above and beyond for our mutual client, ensuring every detail was handled with care and professionalism. Cynthia was always available to answer questions, tackle...
read more
Reply from Cynthia Holthouse
October 14th, 2026 06:43 PM
Thank you so much, Karey, for your kind words and support. Your review truly reflects the effort I put into every client's needs, and I'm thrilled to see it recognized. I also appreciate your invaluable partnership as a Realtor and look forward...
read more
Cut me u. . . . hi
Reply from Cynthia Holthouse
October 14th, 2026 06:43 PM
I appreciate your positive review, Joseph! I'm thrilled to hear your experience with Mason-McDuffie Mortgage was satisfactory. Please don't hesitate to reach out if there's anything more we can assist you with in the future. Thanks again for...
read more
Cut me u. . . . hi
Reply from Cynthia Holthouse
October 14th, 2026 06:43 PM
I appreciate your positive review, Joseph! I'm thrilled to hear your experience with Mason-McDuffie Mortgage was satisfactory. Please don't hesitate to reach out if there's anything more we can assist you with in the future. Thanks again for...
read more
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About
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.
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Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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