New American Funding - Cynthia Achermann
Sr. Loan Officer
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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I felt like Cynthia and Stephanie truly cared about me as a person and did their best to make my refinance experience as painless as possible. They both made themselves available and returned all calls in a timely manner. They were were able...
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Reply from New American Funding - Cynthia Ache...
February 25th, 2026 12:15 AM
Thank you so much for your patience through the process, it did have it's challenges but you were so organized and prepared throughout the process. I was so impressed by that. I am so glad we got to spend as much time together on the phone...
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Cynthia and Rachel were always accessible to me to answer any questions or concerns I had they made my loan processing very easy to nav
Reply from New American Funding - Cynthia Ache...
February 25th, 2026 12:15 AM
I'm so glad to hear that you found the loan process easy to navigate with our assistance. You also made the process easier with how quickly you got us everything we needed. Thank you for your kind review!
Cynthia was very prompt and explained everything so well from the beginning. Made for the smoothest process I've ever had. She helped us with some major financial goals.
Reply from New American Funding - Cynthia Ache...
February 25th, 2026 12:15 AM
Thank you Jocelyn, it was a very smooth process but you made it that way. You got us everything we needed in a timely manner and we closed earlier then expected. I am here for you if you need anything moving forward!
From our very first conversation, she was incredibly attentive, always keeping me informed at every step and making sure I understood my options. Her clear, consistent communication meant I never had to wonder what was happening or second guess...
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Reply from New American Funding - Cynthia Ache...
February 25th, 2026 12:15 AM
Thank you, your words are very kind. I do everything I can to make this as smooth of a process as possible. I appreciated working with you and your fast response, it did help to get the loan funded faster. Enjoy your new backyard!
Working with Cynthia Ackermann was a great experience she always returned my calls and keep me updated. She has a great personality and always had a answer for all of my questions.
Reply from New American Funding - Cynthia Ache...
February 25th, 2026 12:15 AM
Thank you, I am so glad we were able to help you with your refinance, you were a pleasure to talk with and quick at getting the documents to me. I enjoyed working with you!
Cynthia made me fill lke I was her# ONE concern.she is wonderful!!!!
Reply from New American Funding - Cynthia Ache...
February 25th, 2026 12:15 AM
Thank you Billy and Beatrice. You were so great to work with, you got me everything I needed to get my part done quickly. You two are so sweet, I enjoyed working with both of you!
We highly appreciate the ease of how the refi went and the questions you answered for us. All went very smoothly and expeditiously like we needed the closing to be. Thank you very much, Rocky and Adelfa.
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Reply from New American Funding - Cynthia Ache...
February 25th, 2026 12:15 AM
You were great to work with, I appreciated your quick response to everything. You helped make the process go smoothly! I wish you all the best.
She was so friendly and very understanding of what I wanted to do. And she worked very hard for me. She kept me updated on everything. I just want to thank her for all she did.
Reply from New American Funding - Cynthia Ache...
February 25th, 2026 12:15 AM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Better than any other mortgage loan financing I have done in the last ten years. That includes about ten mortgage and refinance processes.
Reply from New American Funding - Cynthia Ache...
February 25th, 2026 12:15 AM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
This was an amazing experience for me.
Reply from New American Funding - Cynthia Ache...
February 25th, 2026 12:15 AM
Thank you Beverly, it was a pleasure working with you and I truly appreciate your efforts on getting us everything we needed quickly, every time we asked. Happy Holidays!
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
Purchase
Refinance
Conventional Loan
VA Loan
FHA Loan
Reverse Mortgage
Construction Loan
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 1538211
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing