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Cyd West - SVP Senior Loan Officer | NMLS # 405392 in Harker Heights, TX

Cyd West

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SVP Senior Loan Officer | NMLS # 405392

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Cyd has worked in various capacities of the mortgage and banking industry for over 31 years. Cyd began her banking career in 1978, upon graduation from high school. She worked at the same local bank for over 25 years where she progressed th... Show More
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5 Star
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Reviews from Web
  • Encompass
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    Tracy L H
    Killeen, TX
    Posted on October 2nd, 2023 12:25 PM
    Cyd communicated every step of the way. She made it so stress-free and seamless. I would recommend her to anyone needing a loan.
    Reply from Cyd West
    October 3rd, 2023 08:54 PM
    Tracy,Thank you for trusting my team with the financing of your dream home. I know that you have choices when choosing a lender and it was a privilege to work with you. My team is excellent and I am so happy that your transaction was smooth...
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    Jeffrey W H
    Killeen, TX
    Posted on September 30th, 2023 11:48 PM
    It basically was a flawless process, we followed the instructions and provided the required information by Cyd and she handled everything. There weren’t any problems or issues with the process… We both were completely satisfied with the overall...
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    Reply from Cyd West
    October 3rd, 2023 08:56 PM
    Jeff, Thank you for the kind words and for trusting me and my team with financing your forever home. The photos are amazing and I can't wait to see it in person. Your help and cooperation during the process made it easy. Please reach out to...
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    Philip B
    Temple, TX
    Posted on September 20th, 2023 03:27 PM
    Cyd West CARES! She went out of her way to make us feel appreciated, valued, welcomed, and informed throughout the home loan process. Ms. West seamlessly connected with me and my wife and understood our needs. She fostered an environment where...
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    Reply from Cyd West
    September 26th, 2023 04:35 PM
    Philip and Beth - it was a real pleasure to work with you on the financing of your home in Central Texas. Your quick response to communication made the difference - thank you! My team looks forward to seeing you again when you are settled into...
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  • Encompass
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    Terionte D E
    Killeen, TX
    Posted on September 19th, 2023 10:11 AM
    great staff! very helpful
    Reply from Cyd West
    September 26th, 2023 04:39 PM
    Tay - thank you for the great review. My team is absolutely the best and it was a pleasure to assist with your home loan. I know you will be very happy in your new home. Please reach out to Laura, Macy or me if we can answer any questions or...
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  • Encompass
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    Laura B B
    Temple, TX
    Posted on September 18th, 2023 05:59 PM
    Being first-time home buyers, the process can seem overwhelming, but Cyd and everyone involved made it easy to make sure everything got done. The step-by-step process helped us make sure we didn’t miss anything. She also answered any questions...
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    Reply from Cyd West
    September 26th, 2023 04:37 PM
    Laura Beth - it was a pleasure to work with you and Philip. Your quick responses to every communication helped to make your transaction seamless. My team is standing by to help you any time. Our service doesn't end with the closing. Please...
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    Gina R G
    Harker Heights, TX
    Posted on September 8th, 2023 04:40 PM
    Chris and I appreciated all the open communication and kindness when we had questions. Thank you for all you have done to help us get into our home.
    Reply from Cyd West
    September 8th, 2023 04:47 PM
    Gina, It's always our pleasure to assist. Mortgage lending is all about relationships and we strive for good communication with our clients. Our team is always here, before and after the closing. Please keep in touch!
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    Charles D
    Killeen, TX
    Posted on August 3rd, 2023 05:15 PM
    Macy was fantastic to work with.
    Reply from Cyd West
    August 3rd, 2023 05:54 PM
    Thank you Charles. I agree that Macy is the BEST and a real asset to our team of professionals. We appreciate your business and your great review! -Cyd-
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    Robert E D
    Temple, TX
    Posted on August 1st, 2023 02:02 PM
    Great communication
    Reply from Cyd West
    August 3rd, 2023 05:55 PM
    Thank you Charles. My team agrees that communication is the key to a great transaction. We appreciate your business and the compliment on our communication! -Cyd-
  • Encompass
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    Cole P
    Killeen, TX
    Posted on July 21st, 2023 11:30 AM
    We met Ms. Cyd through Ms. Macy Sills. From the moment we met Ms. Sills all the way until meeting Ms. Cyd and the whole team in FCM, we always felt special. They were all responsive, very professional, and most of all, helpful. We were updated...
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    Reply from Cyd West
    August 3rd, 2023 05:58 PM
    Cole, Thank you for your glowing review! My team works hard to provide excellent service and good communication. We appreciate your business and hope that you enjoy your new home. -Cyd-
  • Encompass
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    Nijilah G
    Temple, TX
    Posted on July 5th, 2023 01:38 PM
    The communication at times were not as clear as I would have liked them to be. This also was my first time buying a home, but with the stresses of obtaining paperwork & meeting certain deadlines I would liked better communication in some instances....
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    Reply from Cyd West
    August 3rd, 2023 06:00 PM
    Nijilah, thank you for your review. My team works to provide good communication and I'm sorry that we didn't excel this time. I know that the home loan process can be stressful and it's our job to make you feel comfortable. Unfortunately, there...
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    About
    Cyd has worked in various capacities of the mortgage and banking industry for over 31 years. Cyd began her banking career in 1978, upon graduation from high school. She worked at the same local bank for over 25 years where she progressed through the departments before eventually becoming a loan officer. Cyd has been a consumer lender, commercial lender and mortgage lender. When offered the opportunity to work for First Community Mortgage in 2003, she was excited to concentrate all of her experience and expertise toward mortgage lending. Since the very beginning, Cyd has been one of the leaders in production at First Community Mortgage and currently serves as Senior Vice President.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    Fixed Rate Mortgages
    Adjustable Rate Mortgages
    USDA Loans
    Specialities
    Home Loan Products - VA, FHA, Conventional, USDA, Bond (down payment assistance) and Tex Vet Loans
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    Positions
    • First Community Mortgage - Sr. Vice President
      Dec 1st, 2003 - Current
    Memberships
    • Central Texas Home Builders Association
    • Fort Hood Association of Realtors
    Addresses and Serving Areas
    Primary Serving Area

    Year Started

    2003

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS # 405392
    Gallery
    Cyd West - Gallery Photo
    Awards
    President's Club 2025
    President's Club 2...
    Achievements
    • Harker Heights Citizen of the Year 2019
    • Graduate Southwestern Graduate School of Banking-SMU
    • Central Texas College Distinguished Alumni 2026
    Hobbies
    • Travel
    • Reading
    • Watching sports of all kinds
    • View All
    Disclaimer
    All loans and collateral subject to approval | First National Bank Texas | NMLS# 402924 | Member FDIC | Equal Housing Lender