Craig Achtzehn
Area Sales Manager | NMLS ID # 320399
The Money Store has been a trusted mortgage brand since 1972. We are a family-owned, privately held lender that serves homebuyers and homeowners from coast to coast. Our mission is to help people achieve their homeownership goals while savi... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
9 AM to 1 PM
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Reviews from Web
I wasn't super involved in the process. My husband was so my responses are random. I couldn't ignore your emails anymore about answering your survey. :) His responses should count.
Reply from Craig Achtzehn
November 25th, 2024 09:42 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Craig was always accessible and answered all questions we had. It was a super easy process with him and the team. I would recommend Craig to anyone!
Reply from Owner
April 28th, 2025 06:57 PM
Thanks Travis! Was great working with a great client like yourself!
Craig was always accessible and answered all questions we had. It was a super easy process with him and the team.
Reply from Craig Achtzehn
November 25th, 2024 09:42 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Communication was the easiest I've had in all of my 44 yrs as a real estate broker. Tracie was the best also. Never had any issues with anything the entire process. Highly recommend Craig and Tracie to my clients and other realtors as well!...
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Reply from Craig Achtzehn
November 25th, 2024 09:42 PM
Hi Cathy, thank you so much for your 5-star review! I'm thrilled to hear that you found our communication easy and seamless. It's always our goal to provide the best service to our clients and I'm glad we were able to do that for you. Your...
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Craig Achtzehn has received a review with 5 star rating from Sean S
Reply from Owner
April 28th, 2025 06:55 PM
I'm thrilled to hear that you had a positive experience, Sean. It was a pleasure assisting you, and I truly appreciate your feedback. If you have any further questions or need assistance in the future, feel free to reach out.
Everyone was perfect.
Reply from Craig Achtzehn
November 25th, 2024 09:42 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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Craig was always available to answer my questions. Emails from all members of the team were timely and clear.
Reply from Craig Achtzehn
November 25th, 2024 09:42 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Great communication throughout the process.
Reply from Craig Achtzehn
November 25th, 2024 09:42 PM
I'm thrilled to hear that you were pleased with the level of communication during the process, Michael. Your positive feedback and 5-star rating mean a lot to me and the entire New American Funding team. We strive to keep our customers well-informed...
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Craig Achtzehn has received a review with 5 star rating from Mary J R
Reply from Owner
April 28th, 2025 08:00 PM
I'm thrilled to hear that you had a positive experience, Mary. It was a pleasure assisting you, and I appreciate your kind words. If you have any further questions or need assistance in the future, please feel free to reach out.
They were wonderful to work with. Responsive, available, and caring. Professional and respectful. I would definitely recommend them!
Reply from Craig Achtzehn
November 25th, 2024 09:42 PM
Thanks Mary Jo! It was a pleasure working with you also!
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About
The Money Store has been a trusted mortgage brand since 1972. We are a family-owned, privately held lender that serves homebuyers and homeowners from coast to coast. Our mission is to help people achieve their homeownership goals while saving them time, money, and stress. We provide a first-class home financing experience and proudly maintain a 98% customer satisfaction rating.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
USDA Loans
Cash-Out Refinances
Home Equity Loan
Specialities
Conventional Home Loans
VA
NON QM
FHA
USDA
Jumbo
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Memberships
- Illinois Mortgage Bankers Association
- Chicago Association of Realtors
- National Association of Mortgage Brokers
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2002
Time Zone
Central Standard Time (CST)
Licenses
- Licensed Mortgage Loan Originator - NMLS #320399
- Licensed in 30 States including Illinois, California, Florida, Indiana, and Texas
- The Money Store - NMLS #1019
Achievements
- Helped over 1,000 families achieve homeownership
- Over $300 million in funded home loans
- 23+ years of mortgage lending experience
Hobbies
- Community Service
- Veteran Support
- Reading
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Disclaimer
MLD Mortgage Inc. dba The Money Store, NMLS ID #1019 (www.nmlsconsumeraccess.org). Located at: 30B Vreeland Rd, Ste 200, Florham Park, NJ 07932. Phone: 973-805-2000. Licensed by the New Jersey Department of Banking and Insurance, license #99117842. View our licensing at: www.themoneystore.com/state-licensing. View our privacy policy at: www.themoneystore.com/privacy. Equal Housing Opportunity. Not all applicants may qualify. Some products not available in all states. Credit and collateral are subject to approval. This is not a commitment to lend. Program, rates, terms, and conditions apply. © 2026 MLD Mortgage Inc. dba The Money Store. All Rights Reserved.