Craig Achtzehn
Area Sales Manager | NMLS ID # 320399
The Money Store has been a trusted mortgage brand since 1972. We are a family-owned, privately held lender that serves homebuyers and homeowners from coast to coast. Our mission is to help people achieve their homeownership goals while savi... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
9 AM to 1 PM
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Reviews from Web
Easy to use. Communication. Timely responses. Helpful.
Reply from Craig Achtzehn
November 25th, 2024 09:42 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
The entire process was much simpler and quicker than we ever imagined! And we were able to close early!
Reply from Craig Achtzehn
November 25th, 2024 09:42 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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We highly recommend working with Craig Achtzehn at New American Funding. He and his team made the daunting task of buying a new home after 19 years seem effortless. The process was easy; nothing was a problem for them. Thanks, Craig!
Reply from Owner
April 28th, 2025 06:56 PM
Diana - I'm thrilled to hear that your home-buying experience was seamless and that I could assist you in making the process effortless. Thank you for your kind words and recommendation. It was a pleasure working with you.
I trust Craig to provide the best advice. He did everything he could to meet our changing timelines and made it easy for us to sign and upload document. Also, Tracie kept us on track and helped explain the process very well.
Reply from Craig Achtzehn
November 25th, 2024 09:42 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
Convenient, efficient, reasonable time frame of execution. "Painless" comes to mind, which isn't what I expected given the standard experience for mortgage financing of any kind.
Reply from Owner
April 28th, 2025 06:58 PM
"Painless" is a great compliment in the mortgage process, and I'm glad I could help make it that way for you. Thank you for your kind words and for choosing The Money Store.
Convenient, efficient, reasonable time frame of execution
Reply from Craig Achtzehn
November 25th, 2024 09:42 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
Great communication, responsiveness and understanding of our needs.
Reply from Craig Achtzehn
November 25th, 2024 09:42 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Craig Communicated well. Glad we got the deal for the Cook's taken care of.
Reply from Craig Achtzehn
November 25th, 2024 09:42 PM
Thank you, Steve, for your feedback. I'm happy to hear that you're satisfied with our communication and the deal we got for the Cook's. We at New American Funding strive to provide the best service to our clients. The 5-star rating means a...
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Craig was great at NAF the whole experience was smooth and streamlined. Would recommend Craig to any friends or associates to use for their home buying and mortgage.
Reply from Owner
April 28th, 2025 06:56 PM
Jamie - Thrilled to hear that your experience was smooth and streamlined. It was a pleasure assisting you, and I sincerely appreciate your recommendation to friends and associates.
Craig made the mortgage process and experience very smooth and streamlined. We always knew where we were at in the process.
Reply from Craig Achtzehn
November 25th, 2024 09:42 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
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About
The Money Store has been a trusted mortgage brand since 1972. We are a family-owned, privately held lender that serves homebuyers and homeowners from coast to coast. Our mission is to help people achieve their homeownership goals while saving them time, money, and stress. We provide a first-class home financing experience and proudly maintain a 98% customer satisfaction rating.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
USDA Loans
Cash-Out Refinances
Home Equity Loan
Specialities
Conventional Home Loans
VA
NON QM
FHA
USDA
Jumbo
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Memberships
- Illinois Mortgage Bankers Association
- Chicago Association of Realtors
- National Association of Mortgage Brokers
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2002
Time Zone
Central Standard Time (CST)
Licenses
- Licensed Mortgage Loan Originator - NMLS #320399
- Licensed in 30 States including Illinois, California, Florida, Indiana, and Texas
- The Money Store - NMLS #1019
Achievements
- Helped over 1,000 families achieve homeownership
- Over $300 million in funded home loans
- 23+ years of mortgage lending experience
Hobbies
- Community Service
- Veteran Support
- Reading
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Disclaimer
MLD Mortgage Inc. dba The Money Store, NMLS ID #1019 (www.nmlsconsumeraccess.org). Located at: 30B Vreeland Rd, Ste 200, Florham Park, NJ 07932. Phone: 973-805-2000. Licensed by the New Jersey Department of Banking and Insurance, license #99117842. View our licensing at: www.themoneystore.com/state-licensing. View our privacy policy at: www.themoneystore.com/privacy. Equal Housing Opportunity. Not all applicants may qualify. Some products not available in all states. Credit and collateral are subject to approval. This is not a commitment to lend. Program, rates, terms, and conditions apply. © 2026 MLD Mortgage Inc. dba The Money Store. All Rights Reserved.