First Federal Bank, Jacksonville, FL
Jacksonville, FL
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
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Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Bey quick responses.
Reply from Michael DiClemente
June 8th, 2024 01:26 PM
Thank you for your 5-star review, Deyanira!
Melanie is an excellent MLO and partner. I welcome the opportunity to use her again in the future. She is knowledgeable, friendly and responsive. And, she is customer-focused!
Reply from Michael DiClemente
June 8th, 2024 01:32 PM
I'm thrilled to hear that you had such a positive experience with Melanie Thomas. Her expertise and dedication to customer service are indeed among the reasons why she's such a valued member of our team. We are grateful for your kind words...
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Jamie answered any and all questions we had. She was very quick with her responses as well. She made the whole process so fast and smooth!
Reply from Jamie Chenoweth
September 15th, 2026 09:49 PM
Thank you Josh and Hope for your kind words! It was a pleasure working with you two and hope that you love your new home. :) Please don't hesitate to reach out if you need anything. XOXO Jamie
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Our go - to for every transaction! So easy to talk to and always available when we need him!
Reply from Mike DiClemente
September 7th, 2024 04:39 PM
I'm delighted to hear your positive feedback, Hiram! It's our priority at First Federal Bank to be readily available for our customers. I'm glad that you found your interactions with Mark to be helpful and straightforward. Your satisfaction...
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EVERYTHING. Michael was not only our mortgage person, but our advisor, friend, and sometimes therapist throughout our homebuying process. He was the voice of reason and honesty and someone we knew we could depend on. We can't thank him enough...
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Reply from Mike DiClemente
September 7th, 2024 04:40 PM
Thank you so much for your glowing review, Geena! We're thrilled to hear that Michael was such an help to you throughout your homebuying process. It’s great to know that he was able to provide the support, honesty, and friendship you needed...
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She went above and beyond helping get my house. Can not say enough good things about my experience with her.
Reply from Jamie Chenoweth
September 15th, 2026 09:49 PM
Thank you Bill for the kind words! It was such a pleasure working with you! So glad everything worked out. Keep in touch! XOXO
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Overcame all challenges. Professional service from application to closing.
Reply from Michael DiClemente
June 8th, 2024 01:40 PM
Thank you for the excellent review, Richard! We're delighted to hear that Mark Meacham provided you with such professional service, and that he was able to guide you smoothly from application to closing. Your positive feedback truly means a...
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Casey always kept me informed and explained things knowing I was a first time home buyer.
Reply from Michael DiClemente
June 8th, 2024 01:39 PM
I'm so pleased to hear that Casey Sorensen was able to make your first home buying experience a positive one! Ensuring our customers feel informed and understood is our top priority, and it's wonderful to know that Casey exemplified this. Thank...
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Friendly and very helpful
Reply from Michael DiClemente
May 19th, 2024 03:53 AM
Thank you, Valerie, for such a positive review. We're thrilled to hear that Melanie Thomas was able to assist you. We look forward to serving you again in the future.
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Betsy is a great communicator! I can't thank her enough for helping with this purchase & making it so easy. Would do it all again, with her!
Reply from Michael DiClemente
May 19th, 2024 03:53 AM
Thank you for the excellent review, Michele! It's wonderful to hear that Betsy met your expectations with her communication skills and made the purchasing process easy for you. We strive to provide the best possible service to our clients....
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About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
© 2026 First Federal Bank. All Rights Reserved.