First Federal Bank, Jacksonville, FL

Jacksonville, FL

4.92

(3,990)

Mortgage

Mortgage Loan Officer

Contact Info

(904) 645-7111

Jacksonville, FL

https://www.ffbf.com

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.92

(3,990)

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Melanie was wonderful. She made sure I understood everything. She made it much less stressful.

Reply from Mike DiClemente

September 7th, 2024 04:42 PM

Thank you for taking the time to share your experience, Sandra. We're pleased to hear that Melanie was able to make your experience less stressful and ensure you understood everything. It's feedback like yours that helps us continue to provide...

Great communication and guidance throughout the entire process. Casey was always available to answer questions for me.

Reply from Mike DiClemente

September 7th, 2024 04:42 PM

We're thrilled to hear that you had a positive experience with Casey. We appreciate your perfect rating and are glad that Casey's dedication to great communication and guidance made a significant impact on your experience. Your feedback and...

She was there all the way when I had any questions and concerns and she’s very professional, when I told my 2 sisters that I wanted to buy a house they highly recommended her and now so do I, she made the process very smooth and quick.

Reply from Jamie Chenoweth

September 15th, 2026 09:49 PM

I'm thrilled to hear that you had such a positive experience, Diana! Your kind words truly mean a lot to me. Ensuring that the process of buying a house is as smooth and quick as possible is always a top priority of mine. I'm glad that I was...

Thanks to Matt, Shannon, Kristin for being part of a Great team. Your professional manner, assisting me with a detailed loan was above and beyond.

Reply from Owner

September 23rd, 2024 10:17 PM

Thank you so much for your kind words! We're thrilled to hear that Matt, Shannon, and Kristin were able to assist you so effectively. Your satisfaction is our top priority, and we're glad we could go above and beyond to help with your loan.

Casey did a great job. He was responsive to emails and phone calls. Excellent communication!!

Reply from Mike DiClemente

September 7th, 2024 04:41 PM

Thank you for your positive feedback, Tammy! We're glad to hear that Casey's responsiveness and communication skills left a good impression. At First Federal Bank, we strive to provide the best service to our customers. We look forward to assisting...

Good communication, closed as expected and no surprises.

Reply from Mike DiClemente

September 7th, 2024 04:39 PM

Thank you for your feedback, Kevin. It's great to hear that Juley was able to provide you with a smooth and successful experience. We strive for clear communication and a predictable process, so we're glad to know we met your expectations....

On time closing

Reply from Mike DiClemente

September 7th, 2024 04:41 PM

Thank you, Zoobia, for taking the time to review First Federal Bank and Casey. We're thrilled to hear that you experienced an on-time closing and had such a positive experience. We look forward to serving your financial needs in the future.

Casey was helpful and made the lending experience easy from start to the finish

Reply from Mike DiClemente

September 7th, 2024 04:40 PM

Thank you, Abdullah, for taking the time to share your experience with us. We're glad to hear that Casey was able to make your lending experience easy from start to finish. At First Federal Bank, we strive to provide exceptional service to...

Betsy is a joy to work with! Patient, friendly, and helpful.

I had the pleasure of working with Jason Jepsky, Senior Loan Officer at First Federal Bank, and I can confidently say that he is a true gem in the world of home financing. Jason's commitment to excellence and dedication to his clients shone...

Reply from Owner

September 23rd, 2024 10:31 PM

Thank you so much for your kind words and positive review! I'm thrilled to hear that Jason Jepsky provided you with such an exceptional home financing experience. Your detailed feedback highlights his commitment to excellence, clear communication,...

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About

At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Our Company

Time Zone

Eastern Standard Time (EST)

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