First Federal Bank, Jacksonville, FL
Jacksonville, FL
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
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She communicated well with my clients and helped them find the best product for their needs.
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Ease of documentation collection and online platform
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There wasn't any updates on the file we were working on and I had to reach out for answers as to where we were in the process.
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Everything was effeciently organized and closing was very smooth and on time even with a couple rusty wrenches thrown in the mix.
"My experience with Melanie Thomas at First Federal Bank was truly outstanding. From my very first call, she immediately understood my buyer’s needs and provided expert guidance throughout the process. Her efficiency and professionalism were...
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Reply from Melanie Thomas
September 11th, 2026 11:11 PM
Thank you so much for your kind words! I truly enjoyed working with you and am so glad I could help make the process smooth and positive. It's always my goal to provide the best service possible, and I'm grateful for your trust in me. If you...
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Helped us through ever step. Readily available for our numerous questions. good communication
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Corporate
This is a review for First Federal of Jacksonville Senior Mortgage Loan Officer, Dina Rosamond. Dina was recommended by a builder for a VA Loan for our elderly parents. We had no idea what this journey would involve but when I say if it weren't...
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Reply from Owner
March 4th, 2025 02:45 PM
Thank you for the kind words. Dina loves helping people secure their home financing!
Up to the minute reports were constantly coming along with any follow up needs that arose. It was very helpful to have Casey a phone call away at all times.
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Betsy always does a great job. She cares about everyone involved and follows through on all details.
The whole process was smooth and mostly painless.
Reply from Jamie Chenoweth
September 15th, 2026 09:49 PM
Shiloh, I'm thrilled to hear that your experience with First Federal Bank was smooth and mostly painless. That's exactly the kind of service we strive to provide. If there's anything else I can do to assist you or improve your experience further,...
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721–730 of 3989
About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
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