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First Federal Bank in Jacksonville, FL

First Federal Bank, Jacksonville, FL

Jacksonville, FL
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At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
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Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
  • Review
    for
    Jamie Chenoweth
    Encompass
    M
    Michael M
    Clinton, IA
    Posted on June 2nd, 2025 03:07 PM
    Jamie Chenoweth is fantastic to work with. I refee her every chance I get. She needs a raise.
    Reply from Jamie Chenoweth
    September 15th, 2026 09:49 PM
    I appreciate your kind words and your referrals, Mike. It’s been a pleasure working with you, and your feedback means a lot to me. Thank you for your support!
  • G
    Gabriela N B
    Jacksonville, FL
    Posted on May 31st, 2025 07:53 PM
    ..................
    Reply from Juley Henry
    September 11th, 2026 11:10 PM
    I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
  • C
    Christina M D
    Saint Augustine, FL
    Posted on May 31st, 2025 03:41 PM
    Communication was amazing. The approval process was different than it was 15 years ago, but I feel that my information was much more secure doing it through the portal. Betsy kept us on top of getting things done so we could get final loan...
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    Reply from Betsy Gordon
    September 11th, 2026 11:08 PM
    I'm thrilled to hear that you had a positive experience with the communication and the updated approval process. Ensuring the security of your information is a top priority, and I'm glad the portal provided you with that confidence. It was...
    read more
  • R
    Raymond A J
    Jacksonville, FL
    Posted on May 30th, 2025 02:08 PM
    No delays great cus service
  • B
    Bambi D S
    Moline, IL
    Posted on May 29th, 2025 12:40 PM
    Jamie is kind, patient and understanding. She took the time to make sure we understood the process and that we felt comfortable. Because this was our first time buying a home we had a lot of questions I could not have imagined a better person...
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    Reply from Jamie Chenoweth
    September 15th, 2026 09:49 PM
    I'm thrilled to hear that your first home-buying experience was positive and that I could assist you effectively. It's great to know that you felt comfortable and well-informed throughout the process. Thank you for your kind words, and I wish...
    read more
  • Review
    for
    Jamie Chenoweth
    Encompass
    J
    Jill S
    Clinton, IA
    Posted on May 29th, 2025 12:17 PM
    Great communication
    Reply from Jamie Chenoweth
    September 15th, 2026 09:49 PM
    I'm glad to hear that you were satisfied with the communication, Jill. It was a pleasure assisting you at First Federal Bank. If there's anything more I can do for you, please feel free to reach out.
  • for
    Corporate
    google
    B
    Brandi O
    Posted on May 29th, 2025 12:02 AM
    Dina was amazing and patient with us throughout our mortgage process. She was flexible and really used what would be best for us as individuals as her motivation. She never once made us feel like "borrowers". She helped guide us with her expertise...
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    Reply from Owner
    June 2nd, 2025 01:07 PM
    Hey Brandi! Thank you for leaving us a review and congratulations on your new home!
  • T
    Tara M
    Saint Marys, GA
    Posted on May 26th, 2025 04:37 PM
    All went very smoothly :)
  • A
    Aaron N
    Clinton, IA
    Posted on May 26th, 2025 03:23 PM
    Friendly service. Any questions I had were answered quickly. Would highly recommend to others. 10 out of 10
    Reply from Jamie Chenoweth
    September 15th, 2026 09:49 PM
    I'm thrilled to hear that you had a positive experience with the service. It was a pleasure assisting you, and I greatly appreciate your recommendation. Thank you for your kind words! If there is anything that you need, please don't hesitate...
    read more
  • J
    Jennifer L K
    Atkinson, IL
    Posted on May 25th, 2025 08:33 PM
    Jamie was absolutely amazing to work with! She made this process very pleasant.
    Reply from Jamie Chenoweth
    September 15th, 2026 09:49 PM
    I'm thrilled to hear that you had such a positive experience, Jennifer. It was a pleasure working with you and making the process pleasant. Thank you for your kind words and for choosing First Federal Bank. If there is anything that you need...
    read more
  • 631–640 of 3988
    About
    At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    © 2026 First Federal Bank. All Rights Reserved.