
First Federal Bank, Jacksonville, FL
Jacksonville, FL

At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Jamie Chenoweth is fantastic to work with. I refee her every chance I get. She needs a raise.
Reply from Jamie Chenoweth
September 15th, 2026 09:49 PM
I appreciate your kind words and your referrals, Mike. It’s been a pleasure working with you, and your feedback means a lot to me. Thank you for your support!
..................
Reply from Juley Henry
September 11th, 2026 11:10 PM
I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
Communication was amazing. The approval process was different than it was 15 years ago, but I feel that my information was much more secure doing it through the portal. Betsy kept us on top of getting things done so we could get final loan...
read more
Reply from Betsy Gordon
September 11th, 2026 11:08 PM
I'm thrilled to hear that you had a positive experience with the communication and the updated approval process. Ensuring the security of your information is a top priority, and I'm glad the portal provided you with that confidence. It was...
read more
No delays great cus service
Jamie is kind, patient and understanding. She took the time to make sure we understood the process and that we felt comfortable. Because this was our first time buying a home we had a lot of questions I could not have imagined a better person...
read more
Reply from Jamie Chenoweth
September 15th, 2026 09:49 PM
I'm thrilled to hear that your first home-buying experience was positive and that I could assist you effectively. It's great to know that you felt comfortable and well-informed throughout the process. Thank you for your kind words, and I wish...
read more
Great communication
Reply from Jamie Chenoweth
September 15th, 2026 09:49 PM
I'm glad to hear that you were satisfied with the communication, Jill. It was a pleasure assisting you at First Federal Bank. If there's anything more I can do for you, please feel free to reach out.
Dina was amazing and patient with us throughout our mortgage process. She was flexible and really used what would be best for us as individuals as her motivation. She never once made us feel like "borrowers". She helped guide us with her expertise...
read more
Reply from Owner
June 2nd, 2025 01:07 PM
Hey Brandi! Thank you for leaving us a review and congratulations on your new home!
All went very smoothly :)
Friendly service. Any questions I had were answered quickly. Would highly recommend to others. 10 out of 10
Reply from Jamie Chenoweth
September 15th, 2026 09:49 PM
I'm thrilled to hear that you had a positive experience with the service. It was a pleasure assisting you, and I greatly appreciate your recommendation. Thank you for your kind words! If there is anything that you need, please don't hesitate...
read more
Jamie was absolutely amazing to work with! She made this process very pleasant.
Reply from Jamie Chenoweth
September 15th, 2026 09:49 PM
I'm thrilled to hear that you had such a positive experience, Jennifer. It was a pleasure working with you and making the process pleasant. Thank you for your kind words and for choosing First Federal Bank. If there is anything that you need...
read more
631–640 of 3988
About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
© 2026 First Federal Bank. All Rights Reserved.