First Federal Bank, Jacksonville, FL
Jacksonville, FL
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
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Betsy is absolutely the best loan officer that I know. She is responsive to all emails, texts and phone calls, she gets back to you right away. She kept us updated throughout the whole process. She got some buyers approved that were a little...
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Betsy is a great team player
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Friendly, and very prompt to answer questions.
Reply from Stan Cox
September 11th, 2026 11:10 PM
I'm glad to hear that you found the service friendly and prompt. It was a pleasure assisting you, and I appreciate your feedback.
All the help
Reply from Casey Sorensen
September 11th, 2026 11:09 PM
I'm pleased to know that you found the assistance helpful. If there's anything more I can do for you, please feel free to reach out.
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Betsy's assistance during the process
Reply from Betsy Gordon
September 11th, 2026 11:08 PM
I'm glad to hear that my assistance was helpful during the process. It was a pleasure working with you, Alberto. Thank you for your positive feedback.
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Mark was very reachable and answered all and any questions I had. It made the process very simple.
Reply from Mark Meacham
September 11th, 2026 11:09 PM
I'm thrilled to hear that you found the process simple and that I was able to address all your questions effectively. It was a pleasure assisting you, Michael. Thank you for your kind feedback.
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Corporate
I cannot say enough good things about my experience with Christian Huertes!As a first time home buyer I was overwhelmed with all the boxes to check and deadlines to meet.Christian was there to help me EVERY STEP OF THE WAY.His knowledge and...
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Reply from Owner
June 6th, 2025 01:42 PM
Hey Maggie! Thank you so much for leaving such a thoughtful review and congratulations on your new home!
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Stan was great and helped the buyer understand the process. The rest of the team was not so impressive. Also, not impressed with the service of Watson Title.
Casey kept me informed all the way through the process and everytime I called he picked the phone up.
Reply from Casey Sorensen
September 11th, 2026 11:09 PM
I'm glad to hear that you felt well-informed throughout the process and that I was able to assist you promptly. It was a pleasure working with you, and I appreciate your positive feedback.
Mike did a great job communicating with me and my client; Handled issues that came up & ensured we were able to Close as planned; Much appreciated!
621–630 of 3988
About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
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