First Federal Bank, Jacksonville, FL
Jacksonville, FL
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
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Everyone was very helpful and patient throughout the whole fprocess .
Reply from Betsy Gordon
September 11th, 2026 11:08 PM
I'm pleased to hear you found the process helpful and patient, Jason. It was my goal to ensure you felt well-supported from start to finish. If there's anything else I can assist you with, please don't hesitate to reach out.
Review
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Jamie Chenoweth
Great job Thanks
Reply from Jamie Chenoweth
September 15th, 2026 09:49 PM
Thank you for your feedback, Shirley. I'm glad to know that you're satisfied with the service. If you ever have any questions or need further assistance, please don’t hesitate to reach out.
She was great at responding quick
Reply from Jamie Chenoweth
September 15th, 2026 09:49 PM
Dylan, I’m pleased to know that you appreciated my quick responses. Being prompt and available is important in making sure any concerns are addressed promptly. If you have any more questions or need further assistance, please feel free to reach...
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Juley is very prompt with communication both with customers and agents. Transactions are very challenging this year and she is effective at reducing the stress of potential issues before they become problems. TY!
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Betsy was very thorough and timely We had Clear to Close 2 weeks before closing!!
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The whole team was nothing short of amazing
Reply from Mark Meacham
September 11th, 2026 11:09 PM
I'm pleased to hear that you found the team's efforts to be so positive. Providing excellent service is always a priority, and it's great to see that reflected in your experience. Thank you for taking the time to share your feedback.
! Michael is an excellent mortgage specialist. He stays in constant communication and gets the job done fast.
It was wonderful working with Casey. He is a great communicator and kept me up to date throughout the loan process.
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Good communication and patience
Reply from Juley Henry
September 11th, 2026 11:10 PM
Thank you for your kind review, Jasmine. I'm pleased that you appreciated the communication and patience during your experience with me. If there's anything further you need or if any questions arise, feel free to reach out. I'm here to help....
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Casey was responsive and proactive making the approval and closing process seemless.
Reply from Casey Sorensen
September 11th, 2026 11:09 PM
I appreciate your feedback, Robert. I'm glad to hear that my responsiveness and proactive approach helped make your approval and closing process seamless. If you have any further questions or need anything else, feel free to let me know.
521–530 of 3988
About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
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