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First Federal Bank in Jacksonville, FL

First Federal Bank, Jacksonville, FL

Jacksonville, FL
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At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
  • E
    Eric G
    Davenport, IA
    Posted on October 23rd, 2025 04:09 PM
    Jamie (and Angela) did all the heavy lifting. She made the loan process as easy as anyone could hope for, and she put up with me constantly dragging my feet, because all the way up to closing I questioned if I really wanted to buy the house....
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    Reply from Jamie Chenoweth
    September 15th, 2026 09:49 PM
    Eric, I appreciate your review. It was a pleasure to assist you through the loan process and I'm glad we could make it manageable for you. Deciding to buy a home is indeed a big step, and it's understandable to have mixed feelings. If you have...
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  • S
    Stephanie H
    Jacksonville, FL
    Posted on October 23rd, 2025 02:51 PM
    Betsy is my go to girl!! Its It's always a pleasure and great experience working with her!! Im Looking forward to our next closing!! Nexxxttttt!!!!!!
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    Priscilla C
    Dothan, AL
    Posted on October 23rd, 2025 02:48 PM
    Juley, was on top of the loan from start to finish.
  • E
    Emily M P
    BRANSON, MO
    Posted on October 22nd, 2025 03:45 AM
    Thanks for your help
    Reply from Gina Ortiz
    September 15th, 2026 09:51 PM
    I'm glad I could assist you, Emily. If there's anything else you need in the future, feel free to reach out. Thank you for choosing First Federal Bank.
  • T
    Theresa R
    KANSAS CITY, KS
    Posted on October 20th, 2025 11:50 PM
    Everything was great
    Reply from Jaime Ortiz
    September 15th, 2026 09:50 PM
    I appreciate your positive feedback, Theresa. It’s nice to hear that everything was satisfactory. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out to me at First Federal Bank.
  • M
    Maria S
    OVERLAND PARK, KS
    Posted on October 20th, 2025 12:38 PM
    Excelente atención, todo a tiempo, recibimos mucho apoyo en como llevar el proceso lo cual permitió que todo fluyera rapidamente y de la mejor manera, muy profesionales, super recomendados. No dudaría en un futuro escogerlos de nuevo, gracias...
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    Reply from Gina Ortiz
    September 15th, 2026 09:51 PM
    I appreciate your thoughtful feedback, Maria. It's gratifying to know that the support and guidance provided during the process met your expectations. If you ever need assistance in the future, I'm here to help. Thank you for considering First...
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    Cheryl S
    Posted on October 18th, 2025 06:07 PM
    Matt is one of the best loan officers I have worked with. He never gives up on my clients. Matt always finds a way to put together funding big or small he gets it done. He makes my job much more streamlined and gets my clients to the finish...
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    Reply from Owner
    October 18th, 2025 08:40 PM
    Thank you Cheryl for sending Matt your buyers!! Thankful for your partnership.
  • P
    Pamela S
    Orange Park, FL
    Posted on October 17th, 2025 09:13 PM
    Betsy provided step by step information and assistance when needed. She is an excellent communicator and the customer service was outstanding!
    Reply from Betsy Gordon
    September 11th, 2026 11:08 PM
    I'm thankful for your feedback, Pamela. It's reassuring to hear that the step-by-step information and assistance were helpful to you. I take pride in clear communication and aim to provide excellent customer service. If there's anything else...
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  • K
    Katlyn P
    Sherrard, IL
    Posted on October 17th, 2025 05:41 PM
    Jamie quickly responds to any questions you have and is there every step of the way for you. She goes above and beyond to help her clients. She is the best!
    Reply from Jamie Chenoweth
    September 15th, 2026 09:49 PM
    Katlyn, I truly appreciate your kind words. I'm glad to know that my efforts to be responsive and supportive have made a positive impact on your experience. Being there for my clients throughout the process is very important to me. If you have...
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  • M
    MarkFeagle
    GLEN SAINT MARY, FL
    Posted on October 17th, 2025 01:03 PM
    Mark is one of the most knowledgeable lenders I know - and I know a LOT of them! As the broker of an office and a Realtor, it's important to have great communication and someone with solutions. That's Mark! Thank you for a great sale!
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    About
    At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Eastern Standard Time (EST)
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    © 2026 First Federal Bank. All Rights Reserved.