
First Federal Bank, Jacksonville, FL
Jacksonville, FL

At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
My first home buying experience was handled with uptmost care and professionallism. Great communication and dilligence was no problem for First Federal Bank! Matt Krasnoff and his team were great, and I am thrilled to become a first time home...
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Reply from Owner
November 17th, 2025 05:59 PM
Congratulations on your new home, Justin, and thank you for taking the time to leave us a review!
The process was easy and straightforward and questions we had were addressed promptly.
Reply from Stan Cox
September 11th, 2026 11:10 PM
I'm pleased to know the process went smoothly for you and that your questions were addressed promptly. It was my goal to ensure a straightforward experience. If you have any future queries, feel free to reach out.
Mark was extremely professional throughout the entire experience. When issues arise or questions needed to be answered, they were addressed quickly.
Reply from Mark Meacham
September 11th, 2026 11:09 PM
I appreciate your feedback and am glad to hear that you found my professionalism stood out during your experience. Addressing any issues or questions promptly is always my goal, and I'm pleased I could meet your expectations. Thank you for...
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Latonya was amazing. Took great care of me. Very helpful and friendly.
Reply from Owner
November 6th, 2025 05:31 PM
Hey Elizabeth! Thank you for leaving us a review!
Jamie was cery personable and explained everything with us we received regular updates
Reply from Jamie Chenoweth
September 15th, 2026 09:49 PM
Adam, I appreciate your positive feedback. I'm glad to hear that you found the updates helpful and that my explanations resonated with you. It's important to me that you feel informed and comfortable throughout the process. Should you have...
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Worked with Matt and had a great experience! Everyone I communicated with was timely and helpful! Thank you for your hardwork and helping our family move into our dream home!
Reply from Owner
November 4th, 2025 03:10 PM
Hey Harrison! Thank you so much for leaving us a review!
his experience and the communication with the customers
Reply from Jaime Ortiz
September 15th, 2026 09:50 PM
I appreciate your feedback, Marco. It's important to me that communication remains a strong point in our interactions. If there's anything you would like to discuss further or need assistance with, please don't hesitate to get in touch with...
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GReat she es beateful
Reply from Gina Ortiz
September 15th, 2026 09:51 PM
I'm glad to hear you had a positive experience, Jose. If there's anything more you need or any questions come up, feel free to reach out. Thank you for choosing First Federal Bank.
Stan was very efficient when a need arose; he communicated with me well.
He provided advice and instructions when needed.
Easy and quick communication. She helped answer questions and weigh our options. We never felt pressured about anything and she kept things moving for us to close on time. She was great with reminders!
Reply from Jamie Chenoweth
September 15th, 2026 09:49 PM
Ryane, I appreciate your positive feedback. I'm glad that you found the communication easy and quick. It’s important to me that you feel informed and comfortable with all your decisions. Ensuring a smooth process and timely reminders is always...
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421–430 of 3988
About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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