
First Federal Bank, Jacksonville, FL
Jacksonville, FL

At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
She was extremely helpful and made every effort to complete the job as quickly as possible.
Reply from Ana Guzman
September 11th, 2026 11:07 PM
I'm glad to hear that you found my assistance helpful and efficient, Tin. It was a pleasure working with you. If you ever need further assistance, please don't hesitate to reach out.
Ana's knowledge , experience and communication skills was very valuable throughout the entire process.
Reply from Ana Guzman
September 11th, 2026 11:07 PM
I'm grateful for your kind words, Sherman. Knowing that my knowledge and communication were valuable to you is rewarding. If there's anything else you need assistance with, please don't hesitate to let me know.
Mark was awesome. He was on top of everything the entire time. The buyer made it challenging at moments but Mark kept her on track and we closed on time. This is the reason we use Mark as much as we can...he makes sure the deal doesnt fail!...
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Worked well with my buyers and gave them confidence in the transaction.
Very friendly
Reply from Jaime Ortiz
September 15th, 2026 09:50 PM
Thank you for taking the time to share your thoughts, Santos. I'm glad to hear that you felt the experience was friendly. If there’s anything more I can do to assist you at First Federal Bank, feel free to reach out.
This was the quickest and easiest closing I have experienced as an agent yet.
Gina es muy profesional en lo que hace, estoy agradecida por su paciencia y el saber explicar todo detalladamente, eficaz, siempre atenta , resuelve todas las dudas, siempre servicial muy amable. Dialogar en español fue lo mejor, ya que el...
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Reply from Gina Ortiz
September 15th, 2026 09:51 PM
Gracias por tus amables palabras, Karla. Me alegra saber que mi asistencia fue útil para ti y que pudimos comunicarnos en un idioma con el que te sientes más cómoda. Si tienes más preguntas en el futuro o necesitas más ayuda, no dudes en contactarme....
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Reply from Jamie Chenoweth
September 15th, 2026 09:49 PM
Clair, I'm grateful for your positive feedback and the high rating. It's gratifying to know that your experience met your expectations. Should you have any questions or need further assistance in the future, please feel free to reach out. Congrats!...
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Thank you Matt! You did a great job helping us with our loan. You and your team are very professional with the whole process. You explained the whole loan process and made it happen. You are awesome!!
Reply from Owner
November 21st, 2025 03:12 PM
Hey Jaime! Thank you so much for leaving us a review. We are happy to hear this!
Working with Casey was a very pleasant. He listened to what I had to say and was able to solution accordingly. Very accommodating and made this whole process extremely smooth! I had a tight timeline and he got the loan done within that time...
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Reply from Casey Sorensen
September 11th, 2026 11:09 PM
I'm truly pleased to hear that your experience felt personalized and smooth, Thirumalai. Listening and tailoring solutions to meet your needs is something I always strive for. Making the process feel less like dealing with a bank and more like...
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About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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