First Federal Bank, Jacksonville, FL
Jacksonville, FL
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Hard work and determination
Reply from Jamie Chenoweth
September 15th, 2026 09:49 PM
Thank you for sharing your thoughts, Jacob. I'm glad my efforts have resonated with you. Should you have any questions or need assistance in the future, don't hesitate to reach out. XOXO, Jamie
for
All the service
Reply from Ana Guzman
September 11th, 2026 11:07 PM
Thank you, Hanh! It is always a pleasure working with you!
for
Ana's great communication and willingness to explain the "why's" behind each step of the process made this the most straightforward, simple close we've ever experienced - thx Ana!
Reply from Ana Guzman
September 11th, 2026 11:07 PM
I'm really pleased that my communication and explanations helped make your closing process clear and simple, Robert. It was a pleasure working with you, and if there's anything else you need, please feel free to reach out.
for
Great service
for
Ana, communicated with my customers and I on a regular basis. She was friendly and professional and kept things on track for not only a timely closing but an early one! Thank you, Ana!
Reply from Ana Guzman
September 11th, 2026 11:07 PM
I'm grateful for your kind words, Leslie. I'm pleased that my communication helped facilitate an early closing. It was a pleasure to work with you and your customers. If there's anything else you need, feel free to reach out anytime.
for
Great communication throughout the whole process
Reply from Juley Henry
September 11th, 2026 11:10 PM
I'm pleased to hear that the communication met your expectations, Jared. Keeping you informed throughout the process is a priority for me. If there's anything further I can assist you with, please don't hesitate to reach out.
Easy to work with and stayed on top of us to get what we needed done
Reply from Jamie Chenoweth
September 15th, 2026 09:49 PM
I'm grateful for your positive feedback, Calvin. I'm pleased to know that you found the process easy and that my approach kept things on track. Supporting you effectively is important to me, so don't hesitate to reach out if there's anything...
read more
Jamie guided us through the loan process and responded quickly to our questions. We did not like the loan company's impersonal automated way of doing business though. It felt as if there were unnecessary delays in the process that were related...
read more
Reply from Jamie Chenoweth
September 15th, 2026 09:49 PM
Thank you for sharing your experience, Janet. I'm glad to hear that my guidance and responsiveness were helpful during the loan process. I understand your concerns about the automated aspects on the loan company's side and how it may have impacted...
read more
for
Everything from start to finish
Reply from Ana Guzman
September 11th, 2026 11:07 PM
I appreciate your feedback, Christopher. It's great to hear that everything went smoothly from start to finish. If you have any further needs or questions, I'm here to help.
Jamie was great to work with, she made the whole process very easy. Her communication was excellent!
Reply from Jamie Chenoweth
September 15th, 2026 09:49 PM
I'm grateful for your positive words, Julie. Making the process as smooth as possible is something I aim for, and I’m pleased to hear you felt that way. Clear communication is key, so it's great to know that aspect stood out to you. Should...
read more
381–390 of 3988
About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
© 2026 First Federal Bank. All Rights Reserved.