
First Federal Bank, Jacksonville, FL
Jacksonville, FL

At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Cadey is professional, knowledgeable, articulate, and personable. He gets the job done quickly!
Reply from Casey Sorensen
September 11th, 2026 11:09 PM
I'm grateful for your kind words and the recognition, Cynthia. Ensuring that the job gets done efficiently while maintaining professionalism is always my priority. If there's anything else you need assistance with, please don't hesitate to...
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Working with Matt at First Federal Bank was an excellent experience. His expertise in the lending process, combined with his professionalism and attention to detail, made everything smooth and stress-free. Matt clearly explained every step,...
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Reply from Owner
February 15th, 2026 04:53 PM
Wow what at wonderful review. Thank you so much for choosing us.
Me and my wife were looking for our first home and our realtor Kristy and LO Jami were a perfect team! It’s so refreshing to have someone like Jami helping when you have little or no idea what you’re doing, haha. The entire process was stress...
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Reply from Owner
February 15th, 2026 04:53 PM
Thank you for choosing us!
Communication & confidence!!
Reply from Jamie Chenoweth
September 15th, 2026 09:49 PM
I'm glad to know that communication and confidence stood out during your experience, Regen. It's important to me that you feel supported and informed throughout our interactions. If you have any additional feedback or questions, please feel...
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Great experience overall. Very easy to work with Ana.and highly recommended.
Reply from Ana Guzman
September 11th, 2026 11:07 PM
It's encouraging to hear that you had a great experience, Aykut. I appreciate your recommendation and am glad our collaboration went smoothly. If there's anything more you need in the future, don't hesitate to reach out.
It was s pleasure working with Casey on behalf of my buyers, and the experience was outstanding from start to finish. Communication was clear, timely, and professional. Casey ensured everything stayed on track for a smooth closing. My clients...
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We've worked with Jami 3 times and all have been a seamless process. She is such a pleasure to work with!!
Reply from Jamie Chenoweth
September 15th, 2026 09:49 PM
Herlinda, I'm grateful for your continued trust and support. It's truly satisfying to know that each time we've worked together has been seamless for you. Being a part of your financial journey is important to me, and I'm glad to hear that...
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In today's world, it is increasingly uncommon to experience both effective communication and excellent customer service. Casey stands out by consistently providing both. This commitment ensures that interactions are clear and responsive, meeting...
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Casey is fanatastic. I have been doing business with him for several years. His customer service is the best. He is a great communicator.
Betsy was very responsive to all inquiries. She returned phone calls and emails in a very timely manor and was always very cordial.
Reply from Betsy Gordon
September 11th, 2026 11:08 PM
Thank you for sharing your experience, Braden. I'm glad that my responsiveness met your expectations and that you found our communication cordial. If you have further questions or need assistance in the future, feel free to contact me.
311–320 of 3988
About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
© 2026 First Federal Bank. All Rights Reserved.