First Federal Bank, Jacksonville, FL
Jacksonville, FL
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
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Reviews from Web
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Mark exceeded all expecatations with his transparency and knowledge. He met all deadlines and communicated thoroughly throughout the entire process. I will recommend him to anyone and everyone.
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The persons that I have dealt with They are professional in what they do so they’re the ones that made it great.
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Roger W. Tillis
Roger was quick to respond to all questions, assisted with transferring documents when needed and kept us posted of the progress every step of the way from pre-approval thru closing. Process was seamless and easy.
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Betsy and every one I worked with were so organized and efficient and made things easy.
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Corporate
Nicole was very pleasant and professional to work with. After that I would only use First Federal if you enjoy being buried in paperwork. We had to submit the same paperwork 2-3 times. It became very taxing during the already stressful time...
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Reply from Owner
August 6th, 2021 05:36 PM
Thank you for the feedback and entrusting us with your mortgage. We apologize that the experience was not ideal and we appreciate you sharing the opportunity to improve.
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Excellent communication throughout the process! Very helpful...thank you!!!
Casey was responsive and knowledgeable. He answered all my questions in simple to understand language and returned my calls promptly. I would be happy to do business with him again.
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Denise Pantaleon
Denise Pantaleon is very personable and communicates well so we knew what was happening every step of the way.
She made the process fast and was quick to answer any questions I had. Great communication through email and texts.
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The fact that it got done in a timely manner
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About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
© 2026 First Federal Bank. All Rights Reserved.