

First Federal Bank, Jacksonville, FL
Jacksonville, FL

At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Cynthia is the best. I have used her before and she always walks and takes us through the process making this very easy.
She is now not just our mortgage person but a friend.
Jamie stuck with me through a difficult separation. I felt like she fought to keep me in my home as much as I did. She always answering any questions I had through this process even at night. I will recommend Jamie to anyone looking to purchase...
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Jen Chaney at First Federal navigated me through the mortgage loan process in a knowledgeable and effective manner that enabled me to close in 30 days. I was so thankful that she communicated calmly and answered all questions in timely manner,...
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Reply from Owner
July 28th, 2021 05:50 PM
We are thankful to have Jen as a part of the First Federal family. Thank you for your kind review and for banking with us!
Jamie was one step ahead everyone. It was very smooth and appreciate her expertise and service!
He is nice, frienly and professional.
I worked with Amber Brown in Georgia on a recent refinance. Amber did a great job, she followed up on every aspect of the loan and was a pleasure to work with. I highly recommend Amber!
Reply from Owner
July 28th, 2021 06:18 PM
Amber is a wonderful employee and we will pass this review along to her! Thank you for banking with us and for your review!
Awesome customer service and great communication. We were very pleased
She had made it less stressful buying our first home
Cynthia was wonderful and knowledgeable. Also her team Katelyn, Cassandra and Bart. Kept us informed & updated.
Jamie was fantastic!! Whole experience was great!! Thanks Jamie!!!
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About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
© 2026 First Federal Bank. All Rights Reserved.