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First Federal Bank in Jacksonville, FL

First Federal Bank, Jacksonville, FL

Jacksonville, FL
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At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
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5 Star
96%
4 Star
3%
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0%
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Reviews from Web
  • for
    Denise Pantaleon
    Encompass
    L
    Lucila M
    Port St Lucie, FL
    Posted on August 28th, 2021 12:22 AM
    Everything was on time, great communication, Denise is very understanding and a wonderful person to talk to. It was a pleasure dealing with her and your company. Thank you very much.
  • for
    Vicky Walker
    Encompass
    D
    Daniel A
    Callahan, FL
    Posted on August 27th, 2021 07:52 PM
    The loan application and processing was pretty simple, everyone was very friendly, green and what made it great is that we didn’t have to resubmit our paperwork multiple time for underwriting.
  • T
    Terry W Y
    Jacksonville, FL
    Posted on August 27th, 2021 06:08 PM
    Casey made it great, he has a very friendly manner
  • K
    Kristin H L
    Jacksonville, FL
    Posted on August 27th, 2021 05:50 PM
    Very good at informing us about changes and keeping everything on track. Super transparent and made sure we understood exactly what was going on.
  • S
    Stephen P L
    Jacksonville, FL
    Posted on August 27th, 2021 04:07 PM
    Communication was awesome! We never had to initiate a call. They were always ahead of the process. As a result, we were able to quickly get preapproval and close on time, with no stress.
  • for
    Vicky Walker
    Encompass
    T
    Teresa E S
    Jacksonville, FL
    Posted on August 27th, 2021 03:52 PM
    I literally had to have my hands held thru the whole process from Vicki and my realtor Suzi. If not for their exemplary service I would not be living in my home. I cant thank them enough
  • for
    Vicky Walker
    Encompass
    K
    Kimberley K
    Saint Augustine, FL
    Posted on August 27th, 2021 02:35 PM
    Everyone and all the details were spot on. We hit every deadline and closed on time.
  • G
    Gared C
    Overland Park, KS
    Posted on August 27th, 2021 12:26 PM
    Very nice and helpful staff, they treated us very well and made the buying process alot easier.
  • J
    James N
    Saint Johns, FL
    Posted on August 27th, 2021 09:37 AM
    As mentioned previously, the entire team seemed to have our best interests in mind every step of the way. It isn't often you find this kind of customer service over the long haul and it is appreciated.
  • M
    Michael W R
    Saint Augustine, FL
    Posted on August 27th, 2021 03:22 AM
    Satisfied with the care and any questions we had got back to us even when sick right away.
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    About
    At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    © 2026 First Federal Bank. All Rights Reserved.