
First Federal Bank, Jacksonville, FL
Jacksonville, FL

At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Corporate has received a review with 4 star rating from Kim P
Reply from Owner
August 17th, 2026 12:51 PM
Thanks for the *****!
It was stressful but Melanie kept looking for the best loan for us and after closing she has went above and beyond to make sure all papers were completed and nothing was duplicated it over look . She reached out to make sure all was good after...
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Reply from Melanie Thomas
September 11th, 2026 11:11 PM
We hope we'll have the opportunity to serve you again and deliver exceptional services.
Everything was exactly as it was expl
Reply from Casey Sorensen
September 11th, 2026 11:09 PM
Jose, I'm pleased to hear everything went as expected. If you have any more thoughts or questions, feel free to reach out.
Jamie was wonderful! Very responsive, knowledgeable, and great at what she does.
Reply from Jamie Chenoweth
September 15th, 2026 09:49 PM
Lauren, I appreciate your kind words. I'm pleased to hear that you found my assistance responsive and knowledgeable. If there's anything else I can help you with, please feel free to reach out anytime! XOXO, Jamie
Jamie goes above and beyond, and such a joy to work with!
Reply from Jamie Chenoweth
September 15th, 2026 09:49 PM
Ashley, thank you for your kind words. I'm grateful to hear that you had a positive experience working with me, again. It's been a pleasure watching your and your family grow. If there's anything more I can do to assist you, please feel free...
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Jason Skype is the best . He made the application and approval so smooth and quick. He is very dependable, answer all questions. Very knowledgeable, professional and courteous . Jason Skype was born for h8s position in helping people. We are...
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Reply from Owner
September 22nd, 2026 06:33 PM
Pearlene - Thank you for your kind words! We're thrilled to hear that Jason made your application and approval process smooth and efficient. His knowledge, professionalism, and dedication to helping others are qualities we truly value at First...
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Thank you all to for helping me on this journey I appreciate everything you've all done for me I'm truly grateful for all your help and support on getting my loan approved.
Reply from Owner
September 22nd, 2026 06:34 PM
Thank you for choosing First Federal Bank, and congratulations on your loan approval. We wish you all the best as you enjoy your home, Arturo!
These guys are sweet peas! They help you every step of the way, they stay in communication, and they always have in mind that this is a very big and very important step in your life and they keep things moving. They're excited for me too! Kristin...
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Reply from Owner
September 22nd, 2026 06:36 PM
Rachel - thank you for your heartfelt review. At First Federal Bank, we understand what a big milestone purchasing a home is, and we're honored to have helped make the process less stressful. Thank you for trusting us, and congratulations on...
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Matthew Krasnoff and his team are wonderful to work with. They helped us when we needed it and guided us, kindly, through the entire refinance process. We are forever grateful to have our home. Thank you, Matt and Amber and team!
Reply from Owner
September 22nd, 2026 06:33 PM
We're delighted to hear that Matt and the entire team provided the guidance and support you needed throughout your refinance. Thank you for choosing First Federal Bank, and we wish you many happy years in your home!
Matt and his team did an outstanding job putting together a competitive rate in a timely manner.
Reply from Owner
September 22nd, 2026 06:37 PM
Clint - We're delighted to hear that Matt and his team provided outstanding service and were able to secure a competitive rate while keeping the process moving efficiently. We appreciate your trust in our team and thank you for choosing First...
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About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
© 2026 First Federal Bank. All Rights Reserved.